Windows XP Professional starts in safe mode after the service pack 2 update

I have an older version of Windows XP version 1.0 on a computer in November 2001 of the gateway that I have updated all offers updates of material such as BIOS and motherboard.  Then to the service pack 2 update so I can load an antivirus software which does not load unless you have SP2 or later version.  It loads like a champ and restarts, but Windows does not start normally, I have to start in safe mode and remove SP2.  Is there a driver error that I need to find?  Or is there an other update I need before SP2 for such an old version of windows? (He also did the same thing with SP3).  Help!  I tried to reload Windows with the repair feature, but was lost when he gave me a prompt C:\.

Hello Doug12345,

Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to Windows XP and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.

http://social.technet.Microsoft.com/forums/en/categories/

Thank you

Input jack
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • After the Service Pack 1 update my windows is more authentic.

    Hello again,

    New but problem! 3 days on the line with all the new updates as SP1 Inc. installed, I have a command prompt to run the tool Validation of Windows. Doing it now says my OS as 'not true' (Build 7601).

    I used the product key of my OEM (HP) copy (see picture) and the article of tech, it should have been OK. the contects to card diagnostics are detailed below.

    Any ideas where I'm going from here?

    Diagnostic report (1.9.0019.0):

    -----------------------------------------

    Given WGA-->

    Validation status: invalid license

    Validation code: 50

    Code of Validation caching: 0x0

    Windows product key: *-* - B77W6 - 8FBQT-FCV97

    The Windows Product Key hash: 6ld7qz9NCQDjRT2DCq + uzYxhPgA =

    Windows product ID: 00371-OEM-9306226-07375

    Windows product ID type: 8

    Windows license type: COA SLP

    The Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {1F5C0CBA-FB40-49F2-9C9A-7C9D425A2317} (1)

    Admin: Yes

    TestCab: 0x0

    WGA Version: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows 7 Professional

    Architecture: 0 x 00000009

    Build lab: 7601.win7sp1_gdr.130828 - 1532

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    WgaER data-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Cached result: n/a, hr = 0 x 80070002

    Version: N/a, hr = 0 x 80070002

    OGAExec.exe signed by: n/a, hr = 0 x 80070002

    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->

    Office status: 110 Time Out of Sync

    Microsoft Office Professional 2007-110 Time Out of Sync

    OGA Version: N/a, 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Users\Sean\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {1F5C0CBA-FB40-49F2-9C9A-7C9D425A2317}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-FCV9700371-OEM-9306226-073758S-1-5-21-562147809-2989149392-4119303678Hewlett-Packardcomputer format Microtour HP Pro 3125American Megatrends Inc.. 6.07 20100702000000.000000 + 00031AA3807018400F204090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-CPC110110Microsoft Office Professional 200712ecgBkW7GwUSD1GnUffg9v9GCe24 =81605-956-5736851-651221 4FE0D57C9603778

    Content Spsys.log: 0 x 80070002

    License data-->

    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition

    Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP

    Activation ID: da22eadd-46dc-4056-a287-f5041c852470

    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00186-062-207375-02-2057-7600.0000-1162014

    Installation ID: 008895293104397321050003024574180736332960080564877253

    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial product key: FCV97

    License status: Notification

    Reason for the notification: 0xC004F009 (grace period expired).

    Remaining Windows rearm count: 3

    Trust time: 2010-09-22 22:17:28

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x80072F8F

    Beyond: PASS

    Event timestamp: 7:2:2010 00:16

    WAT Activex: registered

    WAT administration service: registered

    --> HWID data

    Current HWID of Hash: LAAAAAEAAQABAAEAAAACAAAAAQABAAEAln1SVaC2LujaCAQK3Pa57coJnrM =

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20001

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value OEMTableID value

    HPQOEM APIC-SLIC-CPC

    FACP SLIC-CPC HPQOEM

    SRAT HPQOEM SLIC-CPC

    HPET SLIC-CPC HPQOEM

    MCFG SLIC-CPC HPQOEM

    SLIC                                      HPQOEM                             SLIC-CPC

    LASRYVITRAGE HPQOEM SLIC-CPC

    SSDT HPQOEM SLIC-CPC

    SSDT HPQOEM SLIC-CPC

    I removed the personal information for your safety.  As a general rule do not post personal information on this site as it is a public site.

    A common cause of this is if the installation is not authentic in the first place often (unbeknownst to the owner).

    To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop -http://go.microsoft.com/fwlink/?linkid=52012 ) tool
    Once saved, run the tool.
    Click on the button continue, which will produce the report.
    To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.

    Windows reports that not true:

    http://social.answers.Microsoft.com/forums/en-us/w7install/thread/cbd43297-0e4d-458C-8487-9168c4cd668d

    Have you tried to restart by phone:

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.

  • Keyboard and mouse did not work properly after the service pack 2 update

    key Board runs very slowly and mouse runs through the screen when it is used. Acer Aspire 5050-3371 came with Vista home

    Hello

    Do you use a touchpad or mouse wired / wireless?

    Your laptop is connected with laptop keyboard?

    I suggest you to check if the keyboard and mouse work will find in safe mode. Follow the steps that will help you perform the following checks:

    Method 1

    a. restart the computer.
    b. start typing the F8 key.
    c. you get early boot option window.

    For more information, see: the boot advanced (including safe mode) options

     

    After the entry into SafeMode Log in your user account and check if the keyboard and mouse are working.

    After you perform method 1 Troubleshooting and if you find the keyboard and the mouse does not work correctly then you can perform the following procedure.

    Method 2:

    You can also perform the clean boot and check if you are able to start successfully. Clean boot will start Windows Vista by using a minimal set of drivers and startup programs and helps eliminate conflicts of third party software.

    The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

    Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:http://support.microsoft.com/kb/929135.

    Hope the helps of information. Please post back and we do know.

  • After the Service Pack 2 update sound stopped working

    Recently, distributed with my laptop satellite. Everything was good and everything worked perfectly until I have download Service pack 2. Since the audio has stopped working.

    I'm a novice, but have you tried the following:

    I uninstalled the driver and downloaded the appropriate site Realtek drivers. reinstalled but still get the same problem. no error messages, but just "driver is enabled but has not been started" in the form of properties for the properties of sounds and devices.

    Can anyone offer a solution?

    Hello

    You re right. I read that on some laptops the doesn t work after installing XP SP2.
    But the instillation of update should help.
    Could you please put you name of the laptop?

    This page you will find a list of Windows XP Service Pack 2 models supported:
    http://support.toshiba-tro.de/KB0/FAQ5300V6000DR01.htm

  • Windows does not start in normal mode after the Trend Micro update a few days ago. I can only work in safe mode. Whenever it freezes in normal mode just after typing my password. Help, please.

    Trend Micro update

    If the information below does not help, contact Trend Micro because it is their product that caused the problem:

    http://eSupport.trendmicro.com/default.aspx

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use it.

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

  • Desktop Windows vista always starts in safe mode

    Why windows vista always starts in safe mode?

    Hello

    1. Close all running programs and open the windows if you are back on the desktop.
    2. Click on the Start () button.
    3. In the search box of the Start Menu, type in msconfig
    4. Then press enter on your keyboard.
    5. The System Configuration utility opens
    6. Make sure that Start Selection is set for Normal start.
    7. Click the Startup tab.
    8. Make sure you start is not checked
    9. Press the apply button and then press the OK button.
    10. Click the restart button to restart your computer.

    See you soon.

  • Windows XP will only start in safe mode after Windows updated 09/02/2011

    We have seven Windows XP SP3 computers.  All are set to download/install automatic updates every day at 03:00.  Today, one of them does not start in normal mode.  When the user arrives at 08:30, screen was black and would not, if power to monitor and PC were in.  The user powered PC turned off/on.  He came normally too far that the screen blue, just before the login box appears, sucked to boot options.  Boot in safe mode and safe mode with networking mode.  Restart in safe mode after shows the same result.  The event log shows a SaveDump:

    Event type: Information
    Event source: Save Dump
    Event category: no
    Event ID: 1001
    Date: 09/02/2011
    Time: 08:30:01
    User: n/a
    Computer: TOTB-02
    Description:
    The computer was restarted after a bugcheck.  The bugcheck was: 0x1000007f (0 x 80042000, 0x00000000, 0x00000008, 0x00000000). A dump was saved in the: C:\WINDOWS\Minidump\Mini020911-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Installed updates: KB2393802, KB2476687, KB2478960, KB2478971, KB2479628, KB2483185, 2485376

    Word and Excel will not run.  The office is OpenLicense.  Says can not verify the license for this application.

    Thank you

    aDaniel

    A suggestion: as stated above, I thought I was wrong this posted in the Windows 7 Forum.  In fact, the link under XP for updates takes you to the Forum Windows 7 > Windows Update.  It seems that it would be less confusing, if questions update go to a forum, out of Windows 7 and Windows Update as a stand-alone speaker.

    Thank you for all your help,

    aDaniel

  • XP will only start in safe mode after service pk 3 install, mdule Eventvwr say service command failed

    After a clean install of windows xp family, with nothing but Pctools virus installed and disabled, Xp will only start in safe mode, all 3 choices, it does not start in Msconfig service diagnosis either. Eventvwr said service control module has failed. I tried to uncheck that service figure, but he said that the computer will not start if it is disabled. I uninstalled 3 times and reinstalled with the same results. A last one being a service pk 3 that I downloaded and installed in safe mode.

    It has been installed and working before the clean install of windows with pk3. I removed the patration from the hard drive, write 000 to the dick and reformatted before clean install of xp. It will work with service pk 2 is installed.

    I checked the forums and he Goggled and could not find a solution

    any help will be appreciated

    E-mail address is removed from the privacy *.

    Boris

    You must install SP3 before you install your antivirus program. This can be done safely by downloading the file in advance and install while physically disconnected from the Internet. In addition, you should keep IE at the level before installing SP3 IE6.

    Link to the standalone SP3 Installer file:

    http://www.Microsoft.com/download/en/details.aspx?ID=24

  • "Windows Vista Security Center" close browser windows, precise I have a virus, and now no programs will be opened. Windows does not start in safe mode, and all the system restore points have already disappeared.

    Hello

    I have a Dell laptop under Windows Vista Premium. I got it for about three years, and he is upset enough ok tonight. In the middle of browsing the internet, check my email, etc., all but one of my browser windows close at random, and a message appears "windows vista Security Center" whenever I try to open a new window, blocking of the site and to say that the site is dangerous and my system has been infiltrated by a Trojan horse. Then he starts the scan and says that I must buy the full to get everything to work again. I closed everything, since I already have McAfee antivirus and internet security, but it does not, and neither did any other progams. I tried restarting in safe mode to restore a backup point, but Windows does not open in safe mode, rather stick for half an hour in the middle of loading. When I managed to start windows in normal mode, I found that all my past restore points had been erased.

    This happened to someone else, and it is fixable without wiping everything?

    Thanks in advance,
    Emma

    Hi Emma,

    This could be due to a virus on your computer.  Try to make a virus on your computer scan to check if your computer is infected.

    http://www.Microsoft.com/Security_Essentials/

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

    Previous post: the result.

    Bindu S - Microsoft Support

    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

  • Help please the windows does not start in safe mode

    I have windows 7 and I got a simple error that I need to fix but I need to get into safe mode. I'm doing the tapping of f8, but it just goes to the login page. Ive tried several times and just can't get it

    Hello

    There are 2 methods to get into Safe Mode.

    http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Windows7

    Use the msconfig method:

    Using the method of System Configuration tool:

    Note: If you have problems to enter Safe Mode using the F8 method, don't use this method to force so that it starts in mode without failure. For reasons that why you should read this.

    1. Close all running programs and open the windows if you are back on the desktop.
    2. Click on the Start () button.
    3. In the search box of the Start Menu, type in msconfig as shown in Figure 12 below.

      Figure 12. Windows 7 search box

      Then press enter on your keyboard.

    4. The System Configuration utility will open and you will see a screen similar to the one below.

      Click the Startup tab.

    5. You will now be the home screen as shown below.

      Put a checkmark in the checkbox Start secure

    6. Press the apply button and then press the OK button.
    7. Now, you will see a prompt stating that you must restart the computer to apply the change.

      Click the restart button to restart your computer.

    8. Your computer will now restart directly in Mode without failure. When you get to the Windows 7 logon screen, log on to the computer and perform all the necessary tasks.
    9. When done with your tasks, starting in Safe Mode, start msconfig.
    10. When the program is opened and you are on the general tab, select the Normal startupoption.
    11. Press the apply button, then the OK button.

    See you soon.

  • my vista operating system continues to run in a loop, saying: Configuring updates 3/3 0 full. Cannot start in safe mode or the other amounts to the same configuration problem

    System downloaded 2 of 3 updates. the third will not update and continues in a loop. Failed to start in SafeMode either. Don't know what to do.

    Hello

    as you cannot start in safe mode, try this

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

    http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

    or repost in the correct windows update forum

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

  • PC Windows 7 does not start in safe mode after current updates

    I have a HP pavilion dv8t-I7-windows edition laptop home premium.  After a few updates auto windows, my pc would no longer start - got 'configure the custom for windows update desktop setting.    I got the pc in safe mode and did a restore and pc worked fine.  However windows last night did automatic updates again, and this morning same problem was back.  However, this system time freezes everything trying to load all the drivers for safe mode - then now I can't do a restore.  I noticed when I saw that windows wanted to restart for the new updates that half of the updates were for windows 10 House - I don't even have 10 windows on my laptop.  Very frustrating that these 10 updates windows could be the cause of my pc becomes unusable.

    Any help would be appreciated.

    Hello

    My apologies for the late reply.

    I suggest you to fix your PC using a windows 7 installation media.

    1. Boot from the Windows 7 disc.
    2. Once you select your language, time settings and keyboard, click Next to load the next window, and then click repair your computer on the lower left corner of the window.
    3. You should then be presented with a screen to choose an Option , with Troubleshooting as an option to select.
    4. In Troubleshooting screen, select Advanced options.
    5. Select startup repair in the Advanced options screen, and then select the operating system to repair, target, which would be Windows 7 in this case.

    Kind regards

  • Computer will directly start in safe mode after installing the drivers

    Hello, I have a Samsung r700 laptop and I reinstalled windows (an accident) of rescue disk-everything, ok, but when I install the multimedia disk drivers samsung they charge (after a long time) and I then asks me to re-boot, then press Finish button. I'm doing this and portable said shutting down and then it seems to try to start. Then I have a grey, but even after 12 hours, screen nothing happens. I then turned off and can only start up in safe mode.

    Any ideas how I can fix it.

    OT:Re - start problem

    Thank you

    Hi Eddie,.

    Thanks for the update.

    Let us know the status of the issue once you install the driver of NVIDIA graphics card.

    I hope this helps!

  • Unable to get Windows XP back to the top, either normally or in Safe Mode, after the download and installation of the SP3

    Installed Service Pack 3 from Windows Update, now I can't get Windows XP to go back upwards, in the normal way or in any configuration of Safe Mode.  I am in the Recovery Console using my drive now.

    ohnooo313,
    Follow the steps on this post on the forum.  If these elements do not help, then follow the instructions that apply to this article.

    Post back with the results. Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to join start in safe mode when the mouse does not work?

    (I'm on another computer to ask this question). I'm in safe mode; mouse does not work; arrow keys work but don't go to 'start '. How to get started?

    Assuming you have the office showing with all applications minimized or closed, Tab or F6 should pass the Start button and a few other "elements" on the taskbar.  Look closely and you will see a light preview highlighting of the selected item.  Press the Enter key to activate it.

    In XP Safe Mode, the cycle is start button > Quick Launch toolbar > [of any application taskbar icon] > clock > desktop icons.  While the Quick Launch toolbar is highlighted, the arrows move among the icons in the QL toolbar.  While the desktop icon is highlighted, the arrow keys will be touring all the desktop icons.

    Have a look here--> http://support.microsoft.com/kb/301583

Maybe you are looking for