Windows XP, you see only not all files in Windows 7 shares

I see an embarrassing problem that occur on two different sets of machines on different networks.  The initial symptom that led me to study was that software synchronization third laptop XP Pro SP3 computer a user has acted improperly, saying that some files in directories on a Windows 7 Ultimate 32 bit computer were gone, but they really were.

I traced the problem in several directories on the Windows 7 machine display incomplete content seen on the XP machine network.

For purposes of explanation, //Desktop/Folder is a share on the Windows 7 computer, which has 167 files it contains.  If you open this share on a networked XP Pro computer, it shows only 140 files.

For example, File1.doc and File2.doc are both in this shared directory on the Windows 7 computer.  However, on the XP machine, File1 does not appear in the directory.

On the Windows 7 machine, File1.doc and File2.doc are identical regarding permissions and attributes.  The only differences are the size and creation date.  Look at the rest of the 27 "missing" files in this folder, the results are the same - I see no difference.  The files are not password-protected.

I have reproduced this exact behavior with the same data on different machines with the same operating systems.  All machines are completely up to date with respect to updates.  There is no detected malware on any of them.  They are on the same workgroup.

This change in behavior has happened apparently quite recently that the user had no problem with the synchronization software for laptop until last week.

Can anyone suggest what could happen here?

Thanks for your reply, Jonathan.

I traced the problem to Avast (any flavor).  It turns out that it's a known problem, but not a single notice of too many people.  It is really so when you try to run the software of synchronization between two networked computers and directories that you synchronize are affected by the bug of Avast as the synchronization software performs a very detailed comparison.

When I uninstalled Avast on the source (Windows 7) XP machine could see all the files in all the network shares.  When I reinstalled Avast, the problem returns.

I have a ticket in Avast on this problem.

Tags: Windows

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