Windows7 dvd creation does not recognize my dvd burner

I have windows 7 pre-installed on a computer inspiron dell less than 2 years.
Create DVD does not recognize my DVD burner. Roxio, and DVD Styler.
Also, in the computer, the dvd drive is not listed in the left side, but he is on the right side.

Hi Luboceric,

Thanks for the reply.

I suggest you to update the drivers from cd/dvd and check the status.

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

You can also uninstall the driver and reinstall the driver to check the status. You must contact the manufacturer of the computer for the driver updated and appropriate.

Feel free to post your request here on the Forums of Windows, we would be happy to help you.

Thank you.

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