WinHelp does not work on Windows 7, even after enforcement KB917607
I have installed Windows 7 Prof. I need to read .hlp files. I installed KB917607 on my 64-bit computer. I then applied the registry fix and now get the error message.
"Cannot find or load RoboEx32.dll file. This file must be copied to C:/Windows/System32 "."
Really boring.
Hello
Did you run two KB917607 patches?
If not, then run two patches and check if that helps.
I suggest that you run SFC scan on your computer.
Analysis (sfc) System File Checker will Windows replace corrupted or missing system files on your computer.
Scan sfc enforcement procedure:
1. click on start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
2. click on continue or provide administrator credentials if prompted.
3. in the command prompt window, type the following text, and then press ENTER:
sfc/scannow
Refer to this article for more information:
http://support.Microsoft.com/kb/929833
You can also copy the RoboEx32.dll from another computer and put the file in the System 32 folder.
Kind regards
Amal-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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