Wiped blackBerry smartphones

Similar Questions

• Error 0x80040fb3 wiped blackBerry Smartphones calendar

  Hi all

  I just had all my calendar items in Outlook dashed after a sync with my Blackberry 9530. It is the second time in the last 2 months that it happened. I received an Intellisync 0x80040fb3 error code.

  Calendar items are still on my BBY, but I can't seem to synchronize in Outlook. I have changed the direction of the synchronization in Intellisync for two-way synchronization of one-way synchronization from the device to Outlook and it still does not work. One weird thing is the following: Intellisync, I the date range of the calendar is set to transfer the elements that fall between 180 days before today and 7000 days after today. Dates in my vision of the oldest 180 days are still there. I don't want to get all of these calendar by hand once again, as I did about 2 months ago.

  Outlook 2007, Exchange 2003

  DM 5.0.1.41 (July 7, 2010)

  Desktop Redirector worm. 3.6.0.71

  BBY software v 5.0.0.41 9

  Hate to say it, but with errors 0 x 800, it leads to a problem with the unit. We look at the calendar is corrupt. Normally to take care of this error a few things should be done. You can try advanced logging, but I really needed to guide you through how to read the newspaper. Perhaps what has happened is an update has taken place, and you're probably with Verizon. Well during the update that it corrupted the database calendar and when synchronize you it corrupted the Outlook database.
  First step, newspaper KB01451 advnace

  Second step is to backup to KB23680

  third, you need to do a wipe of security KB14058

  Fourth synchronization with Outlook

  Fifth would be a selective restore at all, but the Calendar database.

• Updated my BB just wiped blackBerry Smartphones software

  Rather frustrating, I just ran the update software for my Blackberry Curve 8900, which completely has the mark of my phone and erased everything. Now all I have is a menu with a list of my applications and options (which she won't let me use) "Blackberry Software 5.0. (something?). 31 "(ou quelque chose de similaire à cela) at the top." I tried to restore my device with no luck. Any ideas of how I can reverse this trend?

  Sorry guys - I just wanted to say my network provider (vodafoneUK) of brand has been cleared. I had a list of options, but when I click on an error message came up with letters and numbers, saying that he was not coming.

  I've sorted the problem now. I just re - load v5.0.0.411 and then used the blackberry Desktop Manager to restore my messages and contacts, and applications

• Help of blackBerry Smartphones that apps on my Blackberry Curve 9360 were gone after complete wiping!

  I'm wiping yesterday and when I checked on my "device" option, the "battery" option was missing, where I can choose the level of my light screen. Another thing, it is that my 'analysis of the BB device' were like a stethoscope icon, but after you wipe, the icon changed into a black rectangle with a question in the middle of the matk. Whence this 'battery' device option missing? How do I get him back? If it cannot, how should I do if I want to put my light svcreen level? And I can delete this now rare device monitor 'BB' since I can't find the button Delete like other apps? HELPPPPPP! Thanks a lot for the answers!

  Hello!

  Based on your description, I would recommend a full reload of the operating system. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  Note that all the apps add-on indeed went from the device... a WIPE is very obedient and removes the add-on apps. Reference:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 8520 wiped and does not show error 507

  Hi, I recently wiped my blackberry 8520 OS with BBSAK and started to install another OS, in the process, the USB cable somehow has been disconnected and installation has failed. Now the phone just to start, turn on for about 3 seconds shows nothing and then turns off. It does not show same error 507. Help, please

  Hello and welcome to the community!

  You may need to use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry Smartphones Blackberry WIPED HELP THEM! PLEASE

  Hi there, ok so I did something stupid. I put the password wrong and totally wiped blackberry itself. (I guess it's a safety device so that no one gets my information if stolen) and I lost everything. Tried to take battery out so he wouldn't keep dashing, but didn't ' work. Now it says JUM error 513 (Reset) can someone PLEASE help me? Thank you very much!!!

  Not good... you have a recent or not so recent appliance backup?

  I would recommend that you download the OS for your BlackBerry model, connect your BB via USB to your PC and follow the instructions for YOUR model of BB, found at the top of this link... one of those highlighted in yellow State "attention"...

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/

• BlackBerry Smartphones user 1 time BB

  Hi guys,.

  I am a first time user, so I have a lot of questions on this BB curve. I bought a second hand curve and I have no idea how to set this phone (only bought the model, it has no manual and accessories). Here are my questions and thanks in advance to those who can answer:

  1. my IP address is 0.0.0.0 - I can connect to the WiFi network but I can't browse the web

  2 if I have the program installation/create a bb here id, can I use it on my handheld?

  3. what an erasure of memory wipe exactly and an erasure of memory affect my id card/BBM SIM as well?

  Hi Alex121289

  Welcome aboard BlackBerry family and community

  First I would like to that you visit BlackBerry 101 and manual BlackBerry Curve - manuals and Guides for getting started

  Secondly if you have purchased a device used by one of your friend or any store online then it is always advice to do a security wipe to remove any objects associated with the previous user. You can see this help Article:

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

  With regard to your questions:

   

  1 carrier little need short data even plan to navigate the Internet, even via wifi. So aske your operator if you need some sort of data plan to your account

  4: you can create a new BlackBerry ID on the site Web de BlackBerry ID that you can use on your device, see this KB:

  KB24062 : How to create a BlackBerry ID

   

  3. If you do a security wipe on your device it will remove all the installed user application, e-mail accounts so that your card memory if you insert memory card while doing a security wipe. Yes, it will remove the BlackBerry ID that is already associated with this device, after a wipe, you can use a new BlackBerry ID or even that you use before, but a security wipe has nothing to do with your SIM card.

  However... With your query 1"not able to navigate on the internet". Like you bought this device in some cases if your device has a COMPUTER policy then IT can prevent browser so my suggestion... Rather than to do a security wipe you reset your device to factory setting, this will remove all political and helps solve your problem.

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  Let us know if you have any additional questions.

• BlackBerry Smartphones Blackberry World is not available in your country

  I bought a 'new' curve 9300 on ebay.  When I try to access Blackberry World, he comes back with the message that it is not currently available in your country.  But I'm in the United Kingdom and the phone's GPS must be tell what.  Are there settings in the phone that needs to change or should I return it to the seller?   I tried to look through the menu options and searched the Internet without success.

  1. read this:

  BlackBerry Smartphone must be wiped before Security transfer of property

  2. don't you know that this device was working before? Or the seller sells you a device that he had the same problem with?

  3. do you have a SIM card in the device, and installation of the unit, do you have your BBID and your country, etc.. ?

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

• BlackBerry smartphones, what to do before you sell my BB?

  Hi all. I have a BB 9650. I want to sell it to a potential customer. NOW, these are the things outside of WIPING, I can do before you sell and distribute mobile phone for him?

  Please, respond quickly.

  Thanks in advance.

  Hello rup831

  Please, read the Knowledge Base article and follow these steps that must be performed before selling our device:

  KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone 

   

   

  Good luck.

• Notebook data to retrieve blackBerry Smartphones

  Hi all

  I recently sold my Bold 9700 and then realized that I did not manually copy my Memo Pad data any where before I did a cleanup of the device... I would like to make the backups from the BB Desktop Software. .. can I somehow retrieve these data from memo pad from backups without going through another "BOLD" to restore to?... I have a Curve 8320 old I could throw out there if it will take, and/or I can synchronize with Outlook? (no, it wasn't was not sync would be Outlook in the past, because I normally do not use Outlook)... Some of these memos are really important.

  (And sensitive information too, hope they get truly wiped in the erase process.)

  Thank you... Tracy

  OU can restore the 9700 go back to your old 8320.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0
  

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

  *****************************

  There are two options for extraction and display of data from backup files.

  1. the RPI Parse macro is designed to read a Blackberry IPD file and create reports in MSWord or MSExcel format. It's free, and you can find more details here: https://sites.google.com/site/ipdparse/home
  2. an other options is MagicBerry MenaStep... that extracts a BBB file or backup IPD files IPD, etc http://menastep.com/pages/magicberry.php split
  3 another IPD and BBB file utility is BlackBerry Backup Extractor and is available for PC and Mac and can be found here: http://www.blackberryconverter.com/ there is a free and paid version.

• BlackBerry smartphones can't argue with BB OS 10 users

  Hi, please I need help. I couldn't argue with th user BB 10 series for over 2 weeks on blackberry messenger.

  I get their discussions but mine is not delivered to them. In addition, all groups on my phone wiped out. I tried to restore my most recent upward, but the issue has not been resolved. What can I do?

  Thank you

  chukee21

  Welcome to the Forums of the BlackBerry Support

  You receive a red X when trying to send messages BBM all BB 10 users?

  If you are then try to remove and reinstall BlackBerry Messenger from your device which helped a few users with the same question, to do that on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If the device for a restart prompt do.

  After you have reinstalled for your group problems, ask a member of your group for you invite.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in to your BlackBerry ID Contacts is restored back, but if you have any previous version then the first to make a backup local, you can save on your press card, see this KB for a help additional

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry Smartphones SMS full Notification - help please

  I'm at my wits end with my Blackberry Torch 9810.  I have very little text messages in my Inbox, I lost the lot for some reason my phone has decided to change some date & in the future and trying to resolve that, in my opinion, I wiped everything, do not know what I did a few weeks ago, but they disappeared.

  Now I get notifications that my SMS Inbox is full and I need to delete messages.  Can someone help me I have a lot of messages on the handset and cannot believe it is complete unless there is an option I need to select/deselect.  The user guide is useless.

  I changed a parameter in the past as text messages seem to be endangered if they were in a month or so old, but all that I did I can't and don't know how to handle all my text messages myself.  My old iphone allowed me to keep the text as long messages I wanted with what appeared to be a very large storage area, now I just want to throw this thing in the bin.  Unfortunately I have 18 months remaining on my contract (business) so I can do nothing about it.

  Ann3da wrote:

  50 SMS Messages / 29.5 K

  15 text messages / 12.3 K

  OK, not a lot of people very little. It is in memory of the device, but you are some of the SIM card, save too much.

  Then... you must change this setting according to the instructions below.

  Article ID: KB13465 "SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.