Wiping hard drive, lost Dell Home Media, can not watch DVD

I paid a computer tech to fix my laptop froze.   He said I had bad sectors on the hard disk.  He my data backed up and deleted from my hard drive.  It has recharged my data but my Inspiron 6400 came with a disc of reloading.  Instead, there was a picture of a disk of reloading giving a Web site to go to if things had to be reloaded.  I gave this address to him, but now wonder if he used it or not.  I can't figure out how to get Dell Media without paying for it.  I loaded the Windows Media Player 11 and InterActual player and I can't watch the DVD of one or the other.  I think that I don't have correct display drivers?  If anyone can help with this, I would really appreciate it.  All I want to do is watch DVD - nothing complicated!

Thank you


Tags: Dell Drives

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