Wired keyboard 600 can use only one button at a time

Hi, I had problems with my laptop's built-in keyboard (keys type anything or type more letters), so I bought a wired keyboard 600 and it connected via USB. The keyboard has a major problem, however. He can't use that one key at a time - so, for example, I can't use shift and 1 to an exclamation point. If I try, nothing happens. I can type 1 or I can use the SHIFT key on my laptop keyboard and 1 on my USB keyboard (I had to type those hooks on the built-in keyboard). In addition, because I can't type a new character before the previously used key has been fully released, I am forced to type very slowly, one key at a time. Just to clarify, I can type at full speed on my laptop's built-in keyboard, it's just the multiple letters that are the problem here and I am sure it is a hardware failure.

Can someone help with this strange problem? I am running Windows 7. Island OS is fully updated all drivers for my laptop. I have installed and reinstalled the keyboard drivers too.

Thank you

Hello Bangell,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. What is the brand and model of your laptop?
2. you made any hardware or software changes on your computer before the show?

Thank you for details on the question and your efforts to resolve.

This problem can occur because the parameters or corrupt device drivers.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check.
Reference:
Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If this does not help, use method 2.

Method 2:
Please use the suggestions contained in this Microsoft Knowledge base article and check the issue.
Reference:
Troubleshoot wired keyboards that do not or only the erroneous characters category
http://Support2.Microsoft.com/kb/258826

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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