Wireless driver on HP Envy 17 1195eo

Similar Questions

• Desire X 2 g000: cannot install wireless driver on HP Envy X 2 g000

  I tried to reset the PC (frankly it waas behave very irregularly, constant breaks down, mouse pointer disappears etc.) and the windows utility to do this. At the end a BACK screen style was asked to use the flight / flight keys pressed to decide whether to wipe completely or not. I chose to erase completely.

  So I got a PC without an OS, that is not what I expectwed when I chose to reset completely.

  I downloaded Win 8 create a key to start on another machine and have now reinstalled windows.

  I have found most of the drivers for the keyboard, mouse etc. to the HP wesbsite.

  I'm unable to install Sp64212 which is the driver for the wireless network. When I run it I get an error setup.exe has failed.

  Wireless, I can't complete installation, so I can't use all the HP utilities there to address because they expect to the internet.

  How can I install the driver for the WiFi works?

  Hello:

  I used 7 - zip to explore the driver folder and all the drivers are there.

  So, see if it works...

  Download and install this free utility for files.  You want the first file listed for 32 bit.

  http://www.7-zip.org/

  Download and save sp64212.  Do not run it.

  Having done both, right click on sp64212 and select 7 - Zip from the list.

  Have 7-Zip extract of: and let it extract the files in the sp64212 folder.

  Once you have done this, go to the Device Manager and click the device 'Network controller' who need drivers.

  Click the driver tab.  Click on set to update driver.

  Select her browse my computer for driver software option and navigate to the sp64212 that 7-zip driver folder created.

  Make sure that the include subfolders is selected, and the driver should install.

• HP Envy H8-1503: wireless driver moved

  So ive tried to install driver wireless on my HP Envy H8-1503 but he continues to say im "not responding not not to the minimum requirements (9996)" and stops to install the Broadcom wireless network controller driver and so I can't use my wifi I tried to update everything and they all work very well but wireless driver will not simply install. ""

  Hello:

  No, it's the Atheros ethernet wired remote.

  There is no other model adapter that are listed there, I take it?

  There is no category of Device Manager other devices with a network controller device which are listed there?

  If this is not the case, my opinion is the wireless card is dead on you and needs to be replaced.

• Wireless driver for Envy 15 t

  I have a HP Envy 15 t (model k000) I recently did a clean install of Windows 7 64-bit on when I put an SSD inside. I was able to get all the drivers for it except the controller wireless on HP website. The wireless driver is available somewhere?

  You are the very welcome.

  This driver should work...

  http://h20565.www2.HP.com/portal/site/hpsc/template.page/public/PSI/swdDetails/?spf_p.TPST=swdMain&s...

• Pavilion Dv4000: Windows 7 wireless driver help!

  Guys, I really need your figureing helps it to...

  My friends machine needed some TLC... so I formatted and reinstalled the Windows 7 operating system.

  I went to the HP support for pilots page and there are only drivers XP Win.

  In "Device Manager", it shows the following drivers requiring.
  
  Mass storage controller
  Multimedia Audio Controller
  Network controller
  Video controller

  The problem...

  I simply can't the wireless to work for love nor money!

  I downloaded and installed (a) different drivers for the wireless device. When they have been installed successfully, I'm supposed to be able to see a network to connect to diffuse all SSID wireless & Pick-up. I could not make it work! It worked once then stopped working again after it restarts as if this isn't retatining the driver for the wireless card. its really weird!

  

  Performed troubleshooting.

  • Downloaded the drivers for the wireless card and run them in compatibility mode (Win XP SP3) & installed.
  • Rebooted the machine. and the Wi - fi icon beside the clock has a red x through it, as it that the device is not enabled.
  • verified that the wifi was enabled. (what it was)
  • check that the pilot has been allowed within 'Device Manager' (it's still) drivers Displaying the "Intel 2200BG.
  • but still the Wifi symbol in the taskbar shows Red Cross or disabled marker on it.
  • Tried to install other Wifi drivers for the device of Intel 2200BG from other sites, including Intel. Restart, charges the driver installation (after removing the previous version) still nothing! same thing!
  • Tried to use the Intel utility to find the update and install the Wireless driver. (again same result).

  It seems that Windows 7 accepts the driver Intel Pro / Wireless 2200BG, but somehow somewhere to turn off the device in Windows 7.  How does it can disable a device but see that the device is installed and works unless you are a doubtful driver?

  Somehow, I managed to make it work for a while and connected to my wireless router. not a problem, then once the machine has been rebooted im at square one again!

  thinking that might be something wrong with the registry systems or material etc... I then

  • Formatted the hard drive again for the 2nd time.
  • Re-installed the card WiFi on the laptop, checked the connections were seated correctly
  • re-installed the operating system Windows 7 again.
  • before applying any other drivers on the system I tried to reinstall the driver from the HP website (just to remove it may be a conflict driver with another thing. yet once always the same thing.
    
    I spent hours on it now... and im at the point where I'm ready to run my friends laptop out the window and get extremely violent with her! I never met this before all the time, I played with computers. so I need someone to point out where im going wrong here. It's seriously making me crazy!
    
    I have attached a picture of this post, I hope that's clear enough for you to see that bar Wi - Fi symbol and the pilot agreed to "Device Manager".
    
    If anyone knows what drivers I can use for the rest of the devices, Audio, video (especially video and Wifi) and mass storage device would be much appreciated. There is still plenty of life in the old courbine of a machine and will make my boyfriend a good turn.
  • Someone please enlighten us on that until I lose the will to live!
  • Thanks in advance.
    
    Street

  You are the very welcome.

  I see that the multimedia audio controller device has been installed and that means you should have sound there.

  I already give you the driver for the mass storage controller (this is the card reader).

  Yes this is useful.

  The graphics in this model is not quite able to market Vista or W7.  Quite capable, I mean he can't run Windows Aero.

  There is that one driver in the world that has any chance of working for the graphics, it's this one... After installing this driver, you will be able to change the screen resolution and graphics acceleration is enabled.

  You must install it manually.

  Download and run this driver.  You will probably get an error not supported operating system.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=447304 & swItemId = ob_47264_1 & swEnvOid = 2096

  Conclusion of any windows error.

  Go to Device Manager and click on the video controller requiring driver.

  Click the driver tab.  Click on set to update driver.  Select her browse my computer for driver software option and find the folder of the driver that was created when you ran the file.

  This file will be located in C:\SWSetup\sp34749.

  Make sure that the include subfolders is selected, and the driver should install.

  Reboot and the graphics should work just fine, but not Aero.

• 550-153w Pavilion: wireless driver problem

  the office came with windows pre-installed 10 my customer needs this machine to be downgraded to the 64-bit windows edition 7 and I'm having a problem with the driver for the wireless, it's a bcm943142HMBPFXH_2 HW 07 Rev 3 driver that is available on the website of hp for windows 10 for bluetooth works fine but the wireless driver does not work and Windows 7 there is none driver broadcom listed, but when I try to install the driver windows 10 in compatiblity mode with windows 7 using the setup file it gives year error stating the OS is not supported when I force the driver it there using the dll and inf files it gives me has yellow exclamation point that says the requested device registry key does not exist but it shows the driver loaded and even the wireless properties where you can make changes to the adjust Broadcom has a page located here https://www.broadcom.com/products/wireless-connectivity/bluetooth/bcm43142 goal No. drivers for download now compatible with windows 7 64 bit all of the third-party drivers I have tried does not work it either gives me this same error year gold error stating that the drivers are missing or corrupt if it's a combo card you would think hp would have a combo driver and why we there site is it two separate setup files i've been working on a solution for days now and my customers are more and more looking forward

  This is the Broadcom W7 driver that is bound to the 550-000 series support page.

  It seems terrible old for me that is why I didn't post it.

  This package provides the driver Broadcom Wireless LAN (WLAN) in the supported desktop models and operating systems.

  File name: sp68997.exe

  If this does not work either I suggest to reinstall W7 because all experimentation driver you have probably messed up the registry.

  Check the hardware ID of the device with the taken ID's supported by the drivers that I posted.

  The one I posted is supported by models with the following ID as set forth in the driver installation information file.

  ; x 64 (AMD64, Intel's EM64T) - Win7
  ;
  [BROADCOM. NTamd64.6.1]
  % BCM430N_DeviceDesc % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_2230103C
  % BCM430N_DeviceDesc % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_22D3103C
  % BCM430N_DeviceDesc_HPY % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_2232103C
  % BCM430N_DeviceDesc_HPY % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_22D4103C
  % BCM430N_DeviceDesc_HPY % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_804A103C

  The other I posted is supported by the following ID:

  ; x 64 (AMD64, Intel's EM64T) - Win7
  ;
  [BROADCOM. NTamd64.6.1]
  % BCM430N_DeviceDesc % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_2230103C
  % BCM430N_DeviceDesc_HPY % = BCM43XNG_NT61, PCI\VEN_14E4 & DEV_4365 & SUBSYS_2232103C
  % BCM430G_DeviceDesc % = BCM43XG_NT61, PCI\VEN_14E4 & DEV_4320 & SUBSYS_00E70E11 & REV_03
  % BCM430G_DeviceDesc % = BCM43XGT_NT61, PCI\VEN_14E4 & DEV_4320 & SUBSYS_12F4103C & REV_03
  % BCM430G_DeviceDesc % = BCM43XG1_NT61, PCI\VEN_14E4 & DEV_4320 & SUBSYS_12F8103C & REV_03
  % BCM430G_DeviceDesc % = BCM43XG2_NT61, PCI\VEN_14E4 & DEV_4320 & SUBSYS_12FA103C & REV_03
  % BCM430G_DeviceDesc % = BCM43XG3_NT61, PCI\VEN_14E4 & DEV_4320 & SUBSYS_12FB103C & REV_03
  % BCM430M_DeviceDesc % = BCM43XM1_NT61, PCI\VEN_14E4 & DEV_4324 & SUBSYS_12F9103C & REV_03
  % BCM430M_DeviceDesc % = BCM43XM2_NT61, PCI\VEN_14E4 & DEV_4324 & SUBSYS_12FC103C & REV_03

  % BCM430G_DeviceDesc % = BCM43XG1_NT61, PCI\VEN_14E4 & DEV_4318 & SUBSYS_1355103C
  % BCM430G_DeviceDesc % = BCM43XG2_NT61, PCI\VEN_14E4 & DEV_4318 & SUBSYS_1356103C
  % BCM430G_DeviceDesc % = BCM43XG3_NT61, PCI\VEN_14E4 & DEV_4318 & SUBSYS_1357103C
  % BCM430M_DeviceDesc % = BCM43XM1_NT61, PCI\VEN_14E4 & DEV_4319 & SUBSYS_1358103C
  % BCM430M_DeviceDesc % = BCM43XM2_NT61, PCI\VEN_14E4 & DEV_4319 & SUBSYS_1359103C
  % BCM430M_DeviceDesc % = BCM43XM3_NT61, PCI\VEN_14E4 & DEV_4319 & SUBSYS_135A103C

  % BCM430G_DeviceDesc % = BCM43XG11_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1363103C
  % BCM430G_DeviceDesc % = BCM43XG12_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1364103C
  % BCM430G_DeviceDesc % = BCM43XG13_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1365103C
  % BCM430M_DeviceDesc % = BCM43XM11_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1360103C
  % BCM430M_DeviceDesc % = BCM43XM12_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1361103C
  % BCM430M_DeviceDesc % = BCM43XM13_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1362103C
  % BCM430M_DeviceDesc % = BCM43XM14_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_135F103C

  % BCM430G_DeviceDesc % = BCM43XG11_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1374103C
  % BCM430G_DeviceDesc % = BCM43XG12_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1375103C
  % BCM430G_DeviceDesc % = BCM43XG13_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1376103C
  % BCM430G_DeviceDesc % = BCM43XG14_NT61, PCI\VEN_14E4 & DEV_4311 & SUBSYS_1377103C
  % BCM430M_DeviceDesc % = BCM43XM11_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1370103C
  % BCM430M_DeviceDesc % = BCM43XM12_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1371103C
  % BCM430M_DeviceDesc % = BCM43XM13_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1372103C
  % BCM430M_DeviceDesc % = BCM43XM14_NT61, PCI\VEN_14E4 & DEV_4312 & SUBSYS_1373103C

  % BCM430NM_DeviceDesc % = BCM43XNM11_NT61, PCI\VEN_14E4 & DEV_4328 & SUBSYS_1366103C
  % BCM430NM_DeviceDesc % = BCM43XNM12_NT61, PCI\VEN_14E4 & DEV_4328 & SUBSYS_1367103C
  % BCM430NM_DeviceDesc % = BCM43XNM13_NT61, PCI\VEN_14E4 & DEV_4328 & SUBSYS_1368103C
  % BCM430NM_DeviceDesc % = BCM43XNM14_NT61, PCI\VEN_14E4 & DEV_4328 & SUBSYS_1369103C

  % BCM430G_DeviceDesc % = BCM43XG11_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_137C103C
  % BCM430G_DeviceDesc % = BCM43XG12_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_137D103C
  % BCM430G_DeviceDesc % = BCM43XG11_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_1507103C
  % BCM430G_DeviceDesc % = BCM43XG12_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_1508103C
  % BCM430G_DeviceDesc % = BCM43XG11_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_365E103C
  % BCM430G_DeviceDesc % = BCM43XG12_NT61, PCI\VEN_14E4 & DEV_4315 & SUBSYS_365F103C

  % BCM4322NM_DeviceDesc % = BCM43XNM21_NT61, PCI\VEN_14E4 & DEV_432B & SUBSYS_137F103C
  % BCM4322NM_DeviceDesc % = BCM43XNM22_NT61, PCI\VEN_14E4 & DEV_432B & SUBSYS_1380103C
  % BCM4322NM_DeviceDesc % = BCM43XNM21_NT61, PCI\VEN_14E4 & DEV_432B & SUBSYS_1509103C
  % BCM4322NM_DeviceDesc % = BCM43XNM22_NT61, PCI\VEN_14E4 & DEV_432B & SUBSYS_1510103C

  % BCM43224NM_DeviceDesc % = BCM43XNM21_NT61, PCI\VEN_14E4 & DEV_4353 & SUBSYS_1509103C
  % BCM43224NM_DeviceDesc % = BCM43XNM22_NT61, PCI\VEN_14E4 & DEV_4353 & SUBSYS_1510103C

  % BCM43228NM_DeviceDesc % = BCM43XNM23_NT61, PCI\VEN_14E4 & DEV_4359 & SUBSYS_182C103C
  % BCM43228NM_DeviceDesc_HPD % = BCM43XNM23_NT61, PCI\VEN_14E4 & DEV_4359 & SUBSYS_05E214E4
  % BCM43228NM_DeviceDesc_HPD % = BCM43XNM23_NT61, PCI\VEN_14E4 & DEV_4359 & SUBSYS_2135103C
  % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_145C103C
  % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_1483103C
  % BCM4313NG_DeviceDesc % = BCM43XNG2022_NT61, PCI\VEN_14E4 & DEV_4727 & SUBSYS_1795103C

  % BCM43225NG_DeviceDesc % = BCM43XNG22_NT61, PCI\VEN_14E4 & DEV_4357 & SUBSYS_145E103C
  % BCM43225NG_DeviceDesc_HPD % = BCM43XNG22_NT61, PCI\VEN_14E4 & DEV_4357 & SUBSYS_057014E4
  % BCM430AC_DeviceDesc % = BCM43XAC_NT61, PCI\VEN_14E4 & DEV_43B1 & SUBSYS_2154103C
  % BCM430AC_DeviceDesc_HPZ % = BCM43XAC_NT61, PCI\VEN_14E4 & DEV_43B1 & SUBSYS_2007103C

• Envy 17-j013cl: how to replace a hard drive in HP Envy 17 while keeping Windows 10?

  My hard drive in my Envy 17-j013cl is dead, so I found a good portable HDD replace - http://www.newegg.com/Product/Product.aspx?Item=N82E16822236561 & cm_re = wd_laptop_hard_drive-_-22-236-...

  I need to know if it is compatible with my computer. Also, how can I keep my copy of Windows 10 that was on the computer before he died?

  This hard drive should work fine. If you previously updated and activated Windows 10, you can use the tool offered by Microsoft to create a dvd Win 10. Just be sure to choose ignore when he asks for a license key. Your hardware must be saved on the servers of MS and will activate automatically.

  Download the tool here and make your dvd. Read also the instructions at the bottom of the page on operation of a new facility.

  http://Windows.Microsoft.com/en-us/Windows-10/media-creation-tool-install?OCID=ms_wol_win10

• Satellite P770/02U - wireless driver does not work

  Satellite P770/02U PSBY3A-02U00K

  Hey guys,.
  I have uninstall stuff yesterday and I accidentally uninstalled a program called Atheros.
  I didn't know what it was the selection until I realized that my wireless driver has been uninstalled, I thought I could fix it quickly by going on the toshiba DOWNLOAD Panizzi and download the most recent driver, but when I do this the wireless adapter cannot find access points.

  This isn't the modem because everyone elses computers laptops and desktops are still functioning.

  Someone at - it a solution?

  Thanks :)

  Hi Kurban

  Is wireless network adapter installed correctly now? I want to say WLAN card is listed correctly in the Device Manager?

  If everything is OK Please be sure WLAN card is activated correctly (the WLAN led should be lit).
  Somehow I think that the wireless network adapter is not enabled.

• Impossible to find Realtek Wireless driver for download

  Dear users

  I had to do a recovery from Toshiba and now can't access the net because I don't have the wireless driver.

  Can anyone help because I don't seem to be able to find the driver online?

  I hope you can help

  Here you will find all WLan drivers provided by Toshiba:
  http://APS2.toshiba-tro.de/WLAN/

  You will also find the Realtek WLan driver

• Problem with Broadcom wireless driver for HP Pavilion 15-p053eu

  Hello, I have a problem with the installation of the broadcom wireless driver for HP Pavilion 15-p053eu running on Windows x 64 8.

  When I download and try to install the driver I get this error...

  

  

  I really don't know what to do...

  Hello:

  If you want to run on your PC W7, good wlan driver BCM you need which should produce a full-power signal.

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswItem%253Dob_133353_1&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  You also need this software bluetooth...

  http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405371&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_132205_1%257CswEnvOID%253D4058%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

• Need wireless driver for HP PAVILION dv6

  After you have installed windows 7 ultimate I cud not find my wireless and graphics drivers.

  Please help with any link.

  Here's my hardware ID:

  WiFi-

  PCI\VEN_8086 & DEV_008B & SUBSYS_53158086 & REV_34

  PCI\VEN_8086 & DEV_008B & SUBSYS_53158086

  PCI\VEN_8086 & DEV_008B & CC_028000

  PCI\VEN_8086 & DEV_008B & CC_0280

  Graphics-

  PCI\VEN_1002 & DEV_6760 & SUBSYS_3581103C & REV_00

  PCI\VEN_1002 & DEV_6760 & SUBSYS_3581103C

  PCI\VEN_1002 & DEV_6760 & CC_030000

  PCI\VEN_1002 & DEV_6760 & CC_0300

  Please help me. Thanx

  Had the wireless driver...

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us&LC=en&softwareitem=ob-102321-1

• HP Pavilion dm4 2165dx: cannot install the wireless driver

  I improve my OS to windows 7. While trying to install the drivers, everything has been installed successfully except the wireless. I tried all the drivers wireless for my product and he just immediately close after extraction. I also tried Windows 8.1 and tried to install wireless driver for the operating system but has always failed.

  HP Pavilion dm4 2165dx

  Windows 7 Ultimate 64 Bit

  Hello:

  You should see a device labeled network controller listed under other devices in Device Manager if necessary the driver wireless card.

  There is something wrong.

  1. the wireless card needs the HP Connection Manager software installed so it can be activated by using the software, then you should be able to install the driver or the Terminator post will be installed.

  HP connection manager

  File name: sp54945.exe

  2. the wireless card is bad and must be replaced, or must be removed and reinstalled because of an oxidized connection.

  3. the motherboard is bad.

  Also install software quick launch to ensure that all Fn keys work correctly.  There's a chance outside that might be the problem, but I doubt it.

  HP Quick Launch software

  File name: sp54001.exe

• HP Pavilion dm4 3115-tx: wireless driver

  Could someone give a link can I download wireless driver for my laptop?

  I tried with the hp Web site, but no results:

  

  I also tried option 1 and not cause too.

  Pls help

  Hello:

  According to the list of parts for your laptop, it comes with an Intel Centrino Wireless-N 2230 wireless and bluetooth card.

  Here are links to the W8.1 x 64 drivers for this model of the wireless card.

  Wireless... 1 driver on the list is for 64-bit

  https://Downloadcenter.Intel.com/download/25276/Intel-PROSet-Wireless-software-for-Windows-8-1-

  Bluetooth: 2nd driver on the list is 64-bit.

  https://Downloadcenter.Intel.com/download/23449/Intel-PROSet-Wireless-software-for-Bluetooth-technology-for-Windows-8-1-

• Not available for model hp 15-r006tu in the page to support wireless driver

  I can't find the wireless driver software for the hp 15-r006tu model

  You are the very welcome.

  This driver should work...

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127448-1&cc=us&DLC=en&LC=en&OS=4063&product=6521360&sw_lang=

• HP Envy 15 1195eo problem of USB Ports!

  I am facing a problem with my usb ports on my HP Envy 15 1195eo. I tried a number of things to make them work, but nothing did. Basically, when I connect a usb device, it will connect, stay tuned for a very few seconds, then disconnect for a few seconds and then connect for a few seconds again, and he repeats like that of infinity. So I'd like prompting assistance works again!

  News of the computer:

  Model: HP Envy 15-1195eo

  OS: Windows 7 64-bit

  Hello again Unboxeremail.

  That solves the problem at the origin?  This can be useful information.

  I took a look inside the laptop and noticed three ports (2 ports standard right) USB and eSATA/USB port a combination on the left, what port is non-functional?  In addition, the image of the motherboard indicates that the USB ports are not on a panel separated from the motherboard so a connection problem is very unlikely here.

  

  Do you have a multimeter?  Check the USB port to see if the connection is down at random would check it like a hardware problem.
  
  If the problem persists after a new installation of Windows, then this indicates a hardware problem.  This laptop is guaranteed?  You can see here.  If it is under warranty, you should contact HP support and let them know about the issue. The number for US / Canadian customers is 1-800-474-6836.  If you are in another part of the world, you visit HP's Support around the world to find the coordinates for your region.