Wireless laptop drive HARD Toshiba 1 TB Canvio Aero Cast - warranty issue

Hello

I brought toshiba portable hard drive 1 TB canvio aero typecast sharaf DG store in Dubai 22 wireless, February 2015 and the India m.

I asked the saleswoman who will get warranty on the product in India and they said yes
so I brought the canvio but when I used the product yesterday for the first after seeing the online tutorial I was shock as long as the battery light does not appear when I put it in charge

as recommended by the company and I cross check the wire with the other hard drive, so it was check that the charger n cable works but there is a problem with the hard drive

so I called the service the customer in India, but they aren't for all proceeds from the outside India.
I don't know what to do.

It will be respectful if the toshiba company representative can solve my problem.
future prospects for the positive response

Hello

I think first of all you must check the information contained in the warranty booklet which should end in the area of the HARD drive.
Why? Because as far as I know, Toshiba hard drives are covered with a valid, standard 2-year guarantee from the date of purchase

Here are the details:
http://www.Toshiba.EU/contents/Toshiba_teg/EU/others/SW/WL_HDD.PDF

You will also find this info:
This warranty is warranty return service and is applicable only in the EMEA (Europe, Middle East and Africa) region where the Toshiba or its authorized service providers.

Unfortunately, this means that this collateral standard isn't available and valid in India

I think you should contact the retailer for Dubai because the dealer did not provide you the correct information on the warranty.

Tags: Toshiba

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