Wireless Laser Mouse 5000 Windows 7 64-bit installation challenge

Similar Questions

• Microsoft Wireless Laser Mouse 5000' now works' back (vertical) - how can I fix it?

  I had the same Microsoft Wireless Laser Mouse 5000 for a few years (using Vista) and all of a sudden today, it is backwards (vertical) - can I use it, but it's clumsy - suggestions - I tried to restart, disconnection, battery change, etc..

  I turned the mouse around - but the horizontal then runs in the background! Any ideas out there?  Thank you...

  Ideas:

  You have problems with programs
  Error messages
  Recent changes to your computer
  What you have already tried to solve the problem

  Hi teach007,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  See the Microsoft articles below and try the steps mentioned them, check if it works.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Wireless Laser Mouse 5000 model 1387

  Just bought the Microsoft Wireless Desktop 3000 with the mouse model 1387.  Keyboard seems to work very well.  It's the mouse.  Sometimes it is smooth as silk, yet most of the time it's jerky in motion; hesitate; or just moves very slowly.  The dongle is about 2 feet away.  I just downloaded the latest version of IntelliPoint (8) and still the same problem. Can I make before returning to the title of the warranty period?

  Hi McMar

  
  Method 1:

  You can refer to the link below and make sure you have the latest version of the software installed-

  http://www.Microsoft.com/hardware/en-us/d/wireless-desktop-3000
  You can also view the Microsoft article provided below and check if the steps to help you.

  http://support.Microsoft.com/kb/838398

  
  Method 2:

  If the problem persists then you can try to contact the Microsoft replacement and check if they can help you further -

  http://support.Microsoft.com/kb/326246

   

  I hope this helps.

• Wireless Laser Mouse 6000 v2.0 does not connect to the Wireless Desktop 3 receiver. 0a

  Hello

  I'm having a problem, try to use a Wireless Laser Mouse 6000 v2.0 with a wireless desktop receiver 3. 0a. My previous mouse, wireless laser Mouse 5000 connects fine but the left click button is inadmissible about half the time so I bought the Wireless Laser Mouse 6000 v2.0 to replace. Laser mouse 6000 v2.0 works fine on my laptop with the usb receiver that comes with it, but I would like to use this mouse if you use my office receiving office 3. 0a that connects my microsoft comfort keyboard 1027 and all other previous microsoft mouse that I have owned. I downloaded and installed the latest drivers point software and smart and still it does not detect or connect the mouse 6000 v2.0.

  I tried to use the usb receiver supplied with this mouse on my desk but he won't my keyboard (comfort 1027), but the mouse works fine when using the usb receiver. Any suggestions to get this mouse works with my receiver older are greatly appreciated! Thank you

  Hi Mburton8899,

  It must have the same version of the receiver in order to work properly. Unless the mouse is bluetooth, it can only pair with the USB dongle, with which he came.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Driver Wireless Laser Mouse (PA3706E-1ET1) problem software on Windows XP

  I have a Toshiba Wireless Laser Mouse PA3706E-1ET1 that gives a serious problem with the MouseDriver.EXE software provided on the CD with the mouse.

  * First release _ * _: when you install the driver on the CD I get an error message saying that they are not certified by Microsoft. The documentation that came with the mouse has an additive brochure that says about it and ignore that the software works without any problem.

  * _The issue_ *: with the mouse driver, I get a mouse icon in the windows taskbar and clicking on it will allow me to set up all the extra buttons running. Everything works very well at this point. The problem occurs when I try to shut down Windows (this is Windows XP) it will fail to finish. It seems to me close a few icons in the status bar, but then it stops. I can click on stop again and it still will not close. If I click with the right button on the mouse icon of toshiba in the windows taskbar and click EXIT in the drop-down menu, then shut down Windows and then stops. It seems that the mouse driver is to avoid a stop down. This is what is displayed in the event viewer:

  Event type: WARNING
  Event source: USER32
  Event category: no
  Event ID: 1073
  Date: 02/07/2009
  Time: 10:53:03
  User: NT AUTHORITY\SYSTEM
  Computer: PC
  Description:
  The attempt to shut down the PC

  For more information, see Help and Support Center in [http://go.microsoft.com/fwlink/events.asp].
  Data:
  0000: 00 00 00 00...

  * _Third issue_ *: it is serious, I have Microsoft Virtual PC. When I launch and run any VPC I get a blue screen of death. The error is DRIVER_IRQL_NOT_LESS_OR_EQUAL and the offending component is SysMouseFilterF3.sys.

  If I uninstall the mouse driver that disappear from all of the above questions. The mouse works but not all buttons. Scrolling the mouse left + right, vertical and the back and buttons before work, but the parchment of horizontal tilt and two additional buttons do not work.

  I can't find any mention to my model mouse on Toshiba or the Internet in general. Is there an updated driver for this mouse or in any way I can solve problems above without losing the functionality of the extra buttons?

  -Andy

  Re: Toshiba Wireless Laser Mouse PA3706E-1ET1 (which is appears as 'Sysgration USB mouse' in hardware)

  Yes, Andy, I have the same problems with this mouse. No driver updated (or even original) with a view to anywhere.

  Called Toshiba - all they could suggest "just use the drivers on the CD" and unable to offer any other suggestions!
  No drivers on PC World UK (seller) or Sysgration site or the other.

  Author of the driver (info email the driver DLL) contacted but no response until now.
  SysMouseFilterF3.sys does not seem to be the culprit because it causes a blue screen of death on the startup of the system.
  In order to get the mouse to work I just uninstalled Sysgration drivers and delete the mouse in the hardware list.

  Windows Xp then tried and it seems to work ok with driver default for Microsoft - but only right + left, scroll, front + rear, Alt + Tab appear to function.

  Colleagues, it takes up to a new driver appears!

• Bluetooth Stack for Windows by Toshiba with Microsoft Wireless Laser Mouse 8000

  I use the battery Bluetooth for Windows by Toshiba - Version v5.10.01 (T) and I am trying to connect to my Microsoft Wireless Laser Mouse 8000. But the Bluetooth stack does not even see the mouse.

  It only works with the dongle... but I don't want to use a dongle when I already have Bluetooth installed in my laptop.

  Any suggestions appreciated

  Hello
  Before starting any discussion can you please tell us which laptop model you have?

  BTW: What is your BT mouse has own dongle BT?

  See also http://aps.toshiba-tro.de/bluetooth/pages/faq/keyboardnotworking.html

  Good bye

• MS Wireless Laser Mouse 6000. When I test of arrow to scroll/bounce backwards and forwards

  I have a MS Wireless Laser Mouse 6000. For a while it was fantastic, but now, everytime I try the / arrow scrolling through columns of docs, images or e-mail items moved with the cursor (on the side or on the bottom) begins to bounce back and forward and points of view moving vertically (or left and right uncontrollable.) To increase the frustration, sometimes things work normally for a short period before the fun begins. When I change to a basic mouse (USB) there are no more problems! : O Tony

  Most often when a device does not work, it's because the driver has been corrupted.

  Try reinstalling your.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly? SignedIn = 1

  http://captaindbg.com/how-to-update-drivers-on-Windows-7/

• Cannot find the software for my ms wireless laser mouse 8000

  Cannot find the software for my ms wireless laser mouse 8000

  I don't know why you posted this in the forum Office XP, so I moved it to Windows XP 'Hardware and drivers' forum.

  You can find the drivers for the Wireless Laser Mouse 8000 here: http://www.microsoft.com/hardware/en-us/d/wireless-laser-mouse-8000

• Microsoft wireless laser mouse 8000__

  I have a microsoft 8000 wireless laser mouse.  the problem is that when I put it on the charger it flashes green for about a minute, then he made a flashing red fast.  If anyone can tell me what is the problem I would really appreciate it.  Thank you a_trekker

  I have a microsoft 8000 wireless laser mouse.  the problem is that when I put it on the charger it flashes green for about a minute, then he made a flashing red fast.  If anyone can tell me what is the problem I would really appreciate it.  Thank you a_trekker

  Hello

  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=084

  battery empty? or not connected? DoD you have intellipoint 7?

  have a nice day [url] [color = blue] www.microsoft.com/security download and install updates from Microsoft Update security! [/ Color] [url] [url] http://windows.microsoft.com/en-US/windows-vista/help/using [color = blue] Windows Vista: Top Solutions [/ color] [url] [url] http://www.windowslive.com/HowItWorks [color = green] how to use Windows Live [/ color] [url] [url] [color = blue] http://windows.microsoft.com/en-US/windows/help Windows Help & how-to [/ color] [url] [url] http://windows.microsoft.com/en-us/windows-vista/help/top-solutions [color = blue] Windows Vista: Top Solutions [/ color] [url] [url] http://www.microsoft.com/windows/internet-explorer/default.aspx [color = green] Internet Explorer 8 : Homepage [/ color] [url] [url] http://windows.microsoft.com/en-US/windows/help/internet-explorer?browser=ie8 [color = blue] Internet Explorer Help home [/ color] [url]

• Microsoft Natural Wireless Laser Mouse 7000

  Hello

  I have a 7000 Microsoft Natural wireless laser mouse that I bought as part of a package with a keyboard. The problem I have is the mouse didn't cause the Web page, I've been to zoom in 1000% without me clicking on it, I would like to get back to 100% but he would do it again, it would start then zoom in with all the way to 25%. Also, I can't click on the red x to close a window. On my desktop mouse has already made something as if I dragged something to move. It also uses the left button as if it were a right-click opening things while all the other buttons do nothing. I checked al the configuration and the buttons are assigned correctly. I'm really confused and it is difficult to explain (its like the mouse that has a mind of its own), but I tried everything from changing batteries, uninstalled the software and put it back in place and even move the receiver to another USB port wireless. I have no more ideas about what I can do to make my mouse works normally again. Please could you contact me and advise on what I can do then, as it is very frustrating and practically impossible to use the computer with the mouse behaves as it is.

  Thank you

  Hello

  Test the product on another computer:

  To help you determine if the problem is due to your computer or device, try the mouse on another computer.

  See also: http://support.microsoft.com/kb/838398/en-us

• Wireless laser mouse 6000 v2.0 freezes / causes other problems.

  I had the wireless laser mouse 6000 v2.0 and the keyboard since April, but the problem just started occurring. I'll start my computer (I have Windows XP) and everything will be fine. As a first step, I can click on the start menu, but if I open a window, it seems that whenever I go to click on the window it will click out of it so I can't select it. From there on, I can't click on anything, no icons or anything. I have to press ctrl alt del to be able to click on the window or another program. I also discovered while I was in Internet Explorer I would surf the web, and he would start pages like I'm pressing the back button to return.

  I already tried things:
  -Uninstall Intellitype, uninstalling the drivers.
  -Change the USB ports.
  -Elimination of some programs / firefox & internet explore [I thought that maybe a bug as possible.]
  -Completely nuking my computer and put a new new version of Windows XP.
  None of them worked.

  The only thing that worked was to move the mouse and the keyboard with my old mouse and keyboard that are not wireless. This is driving me crazy. I just received it and had no problems until recently perhaps an update of some sort, but now he does it on a fresh new copy of XP. What other options do I have?

  I had problems by two different laser mouse 6000 V2, on one, the right click does not work except sporatically, now my other mouse is having problems with the left click function.  I am about to replace the micro-switch SPST (I think that's true) to see if that fixes it.

  FOR INFO!

  I contacted microsoft on this subject (on the defective mouse) about 1 year... less than 2 weeks I received a COMPLETELY NEW mouse AND keyboard NEW in box to NO FEES, no RMA, NO return and was NEVER billed for replacement.  I ended up giving the other combo to my brother and he still works fine (other than the hard drive to use right click on the service), the same thing is happening to this mouse, it is difficult to make a left click, sometimes it works, sometimes, it is not click at all, sometimes it double click on...

  Give it a try, send an email to microsoft.

  I think they have problems with their defined wireless desktop V2 and replace without charge, without admitting a problem.

  Hope this helps somehow.

  PSS, if you have NO function of the mouse AND keyboard, or just the mouse work not at all (NO movement etc.) I had a neighbor install a just CB radio next... frequency RF interfered with the signal RF mouse and the mouse (and sometimes the keyboard) refused to work as long as he handed (IE holding the key to the transmission on the CB).  Sorry if this seems rudimentary, but some people have trouble understanding certain issues so I try to make them as simple as possible.

  The rule that follows:

  Interference RF (CB, other wireless devices on the same frequency (of HAM Radio etc.),

  Exclude the above listed issues.

  Otherwise, it would appear that you have either A: a bad receiver (The Oval device plugged into the PC), or B: a bad mouse RF transmit/receiver.  Anyway that I will try to return the product I used the Wireless Desktop 6000 V2 over 3 years with NO problems other than to wear down me the switches in mice.  (I use my PC very strongly).  Try emailing Microsoft for a replacement, it can't hurt and maybe you'll get a new like I did!

• MS Wireless Laser Mouse 6000 v2.0 cleaning

  Is it safe to open the mouse laser to clean the wheels. It sticks so badly, I can hardly use it.  (Less than one year)

  Hello

  Not really sure that Microsoft would say a situation where there need cleaning. Personally
  I would like to clean however remember I am not an employee or a representative of Microsoft.

  Wireless Laser Mouse 6000-3 years warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=010&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  -------------------------------------------------------

  Take apart can void your warranty.

  Microsoft Wireless Laser Mouse 6000 cleaning
  http://www.iFixit.com/Guide/repair/Microsoft-Wireless-Laser-Mouse-6000-cleaning/3028/1

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Problem loading Wireless Laser Mouse 7000

  I just bought 2 7000 wireless laser mouse. I can't get either one to load. I reinstalled the battery several times, moved to different outlets and nothing. It keeps blinking red.

  Can someone tell me what I am doing wrong?
  Thank you

  I have the same type of mouse exactly, same problem and paper trick didn't work either, but I thought about it! All you need to do to fix is make sure you cut the mouse before you put in the cradle. After the paper failed, I turned off the switch on the bottom of the mouse and is only charged perfectly no problems until now! I hope that's all I had to do to fix it!

• install Microsoft wireless laser mouse 6000

  Hi, I bought used ms laser 6000 wireless mouse, this one: http://www.microsoft.com/hardware/en-us/d/wireless-laser-mouse-6000 and now I can't find it on the bluetooth on my laptop, I have Bluetooth v2. The mouse requires installing with usb receiver or is it regular bluetooth mouse like those of ebay, you can buy?
  I don't have a usb mouse with receiver and I thought it's ok because it should work on the bluetooth connection, but I can not connect, bluetooth it will not identify not even with the 'Connect' button on the mouse. the mouse works because the laser light is on.

  It is not a Bluetooth mouse.  This is a RF mouse and requires the receiver supplied with the mouse.

• Microsoft Wireless Laser Mouse/Keyboard Version 2.0/3.0

  Hello!

  I was wondering if I can use my v2.0 USB Microsoft 2.4 GHz TRANSCEIVER that works for my keyboard Microsoft Wireless Laser V3.0 and my Microsoft Wireless Laser mouse V2.0 work for my other keyboard and mouse because I lost the transmitter/wireless receiver I had to for use. Anyway, the keyboard is called: Microsoft Wireless Laser Keyboard 6000 v2.0 and mouse is called: Microsoft Wireless Laser Mouse 6000 (there is no version on that). Also, if I can't use the USB with my keyboard and mouse, I was wondering if someone could fix my mouse? My mouse will not move. I move the mouse and my clicker or this thing won't pass. And then sometimes I can just click on it! Please help on these two problems. Thank you very much!!! (:

  Hello

  For Microsoft hardware related issues, you can have a look at this link:

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting