Wireless modem does not work

Whenever I try to connect to my wireless card, I end up with the same message every time and even when I try to connect it does not work.

This is the message I get:

Connecting through WAN Miniport (PPPOE)...

Error 651: The Modem (or other connecting device) has reported an error.

If you continue to receive error messages, you can enable logging for analysis.

Enable logging
For the logging options, see the diagnostics section

Recording options are available by clicking the remote access preferences menu item in the Advanced menu of the network connection folder.

No matter what I do, I can't connect wirelessly to the network. I have wireless to apple but the modem I bought recently is supposed to come with a Wi - Fi connection, but it doesn't seem to work. What is the card that I need to replace? Because I have the latest drivers for the system. I spent hours trying to get this card to work. Can anyone help?

Have you checked the balls (or even activated recording) for any information that might help identify the problem - please do it and then post it here.

It's really hard to tell if it is the card or the modem (or whatever) without these diagnostic information.  You have any other computer connected to the modem and do they work?  What is the manufacturer, brand and model of the modem AND the network adapter AND your computer?  What version of Vista are you using?  Do you know anyone with a wireless card, you can borrow to test to see if it works - then we will know it is the card or the network card settings or device, drivers firmware or software.  I re - download drivers, firmware and software for the modem and network card (by ensuring that they are applied to your version of Vista) and see if that helps.  Are you sure the card and the modem are both compatible with your version of Vista http://www.microsoft.com/windows/compatibility/windows-vista/ - please confirm that provided on-site or with manufacturers (or both).

The modem is equipped with a Wi - Fi connection or you would not have got the error message you posted.

You can also try to contact your ISP technical support group and see if they can help you set up the equipment.  There may be an incorrect setting that they will know how to set the right to use it on their network.  They can also help you set up and verify all settings as you go along to make sure everything is just right.  The word is mine frequently and almost always help me.

I hope this helps.  I look forward to your reply with the results of what you tried and answered all of my questions above.

Thanks and good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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