Wireless Mouse 5000 does not work correctly when moved away from the transmitter.

I have the mouse as shown in the title with new batteries.
Link: http://www.microsoft.com/hardware/en-us/p/wireless-mouse-5000/MGC-00017
My installed OS Windows 7 x 64 SP1. A clean installed on the computer without additional software in the meantime.
When I connect the transmitter (2.4 ghz v7.0 model 1423) the mouse to the computer, it identifies only, and the mouse works.
In devices and printers, the transmitter is under indefinite and after installing IntelliPoint 8.2 64-bit for Windows 7, it remains the same.
Sometimes the mouse does not react on the screen, as it got stuck and moving in parts rather than sequentially. Including the mouse buttons that do not meet at the moment.
If I bring the mouse close to the transmitter, the problem goes away and it works fine.
After the test, no relation to the load on the processor, the problem appears randomly.
I tried to replace USB ports but no change, the problem goes away only if I put the mouse close to the transmitter.
 
Original title: Wireless Mouse 5000

Hello Tomer,.

Thanks for the reply.

You can check the following items and check if it helps to solve this problem:

The wireless keyboard or mouse may not respond and may start and stop at irregular intervals
Troubleshoot a wireless mouse that does not correctly
Troubleshoot the incidents of the response to the mouse or wireless keyboard

If the problem persists always, as mentioned above, contact Microsoft Hardware support for assistance. All material related to problems are treated by them.

Email us if you have any other issues related to Windows.

Tags: Windows

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