Wireless mouse and keyboard do not function correctly after Windows Update.

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  I have problem with my external mouse and an external keyboard. All started about 3 weeks ago. They freeze, jump or a stop, the most annoying is the mouse, I need to plug it back usually. This will work well about 1-5 minutes and once again. Touch Pad works well.

  I have installed the latest Windows updates, also downloaded and installed the drivers from Toshiba web. I configured the default BIOS settings. Nothing helps.

  I don't have a recovery disk to try it. Is there any solution other system recovery/reinstallation then?

  Someone had this problem?

  Hello

  It is not easy to say on this issue.
  Do you use wireless devices? Are the batteries OK?
  Have you noticed the same problem with other USB devices?
  I assume that the two uses of devices USB port of your laptop.

• my wireless mouse and keyboard do not with windows xp after you install a new battery.

  my wireless mouse and keyboard do not with windows xp after you install a new battery. they work very well in the diagnosis.

  Hi nwecker,
   
  -What is the brand and model of your mouse and your keyboard?
   
  If the keyboard and mouse are Microsoft, here are some links that you can give a try on:

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  Solve the lack of response from the keyboard or the mouse wireless after weeks of typical use

• Wireless mouse and keyboard does not

  I downloaded DriverHound, scanned and 73 drivers who need updates. I downloaded the new sand pilot went to automatic installation. Never completed facilities and the mouse and keyboard stopped working. No problem with the monitor. I put charges batteriesin the mouse and keyboard, deleted/replaced the USB connection without success.

  I'll send this to my laptop which is not downloading from DriverHound. Computer is h9 - 1270t.

  Hello new WDJ37,

  I provided you with the HP support document: using HP Support Assistant (Windows 7), who will explain how to use software that will automatically update your software and drivers from HP. I am also including a link to the HP Support Assistant so that you can download and install the latest version of the software on your computer.

  Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great day!

• Microsoft 5000 wireless mouse and keyboard does not.

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  Hello

  Please contact the Microsoft Community.

  I you have to check out these items-

  http://support.Microsoft.com/kb/838398/en-us

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  If nothing is done, then I wish you contact Microsoft Hardware Support for assistance more -.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Let us know if you need help pertaining to the Windows operating system.

• Jenkins wireless mouse and keyboard does not not on my DELL?

  For my birthday, we got a keyboard and mouse wireless Jenkins. I went to get my dell inspiron n5110 (Windows 7, x 64) and I opened and plugged in. then SAIS "Device Installation" "Search Windows Update" 'Search pre-configured files' 'NO DRIVER FOUND' and I was like whaaaaattt... so I goto the Device Manager and check why. Driver Manager put it under "Other devices" and he know 2.4 GHZ 2WAY RF RECEIVER, then I go online to search for a driver. the last driver that it was since 2006 and I downloaded it, but I didn't know where to put the files. so I ignored it. and went to the microsoft site answers found a guy with a similar problem, but he said 'I then plugged it at startup after uninstalling the Device Manager.

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  Hi Curtis,.

  I suggest you to contact the manufacturer of the mouse and the keyboard for the pilot.

  Email us if you have any other issues related to Windows.

• sound card does not work correctly after Windows update

  My sound card has been disabled when I install an automatic update for windows. There was an extra audio driver in Device Manager 'bluetooth AV audio' and audio peripheral anoither like this. After installation there is no sound coming out if my sound card was on the list of Device Manager. I followed several steps through windows help and support to solve the problem since seeing him on my laptop for mute also did not work. After you resolve the problem with the use of MICROSOFT FIX IT, it was fixed but this isn't the same quality that I get. Its volume is less eventhough volume: 100. The sound card that was originally installed on my laptop is "Conexant High definition SmartAudio HD2. Is there something more I need to do in order for me to get the same quality of sounds I have before installation?

  Moreover, the light of my keyboard for caps lock shift and scrolling also failed after installation. I reformat my laptop after the incident, so I can get a good in the new system, but it does not solve the problem.

  I also need to update my sound card for my HP laptop? Please help me.

  Thank you!

  Hello

  1. what windows update that you install?

  I would ask you to try using a different set of drivers to verify. For more information, see the articles below.
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Tips for solving common audio problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  Conexant support:
  http://www.Conexant.com/support/

  I hope this helps.

• When I work on my sys after every 15 min to 20 min my mouse and keyboard does not work

  Hi all
  Please can someone give me a good answer

  When I'm working on my sys after every 15 min to 20 min, my mouse and keyboard work not and totslly my sys cling...

  Hi Suresh,

  Thanks for posting your query in Microsoft Community.

  According to the description of the problem, it seems your keyboard and mouse stops working, and also Windows 7 crashes.

  I will certainly help you in this matter.

  1. What is the brand and model of your computer, the keyboard and the mouse?

  2 have had any changes made to the computer before the show?

  Please follow the methods.

  Method 1:

  Run the troubleshooter from the link.

  http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Update the drivers for the keyboard and mouse.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 3:

  Follow the steps in the link.

  Crashes Windows or freezes

  http://support.Microsoft.com/kb/2681286

  Using the windows-related issues feel free to post on the Microsoft Community Forum.

• Mouse and keyboard does not not to login screen (Windows 7)

  As far as I know, an update of windows was held last night. When I try to log on to my office (gateway), my keyboard and mouse (Logitech M310 K520) do not work. I tried to connect in safe mode, but still no luck. I can press F8 before it connects to enter advanced startup options. I went in the selection 'repair your computer', and my mouse and keyboard work fine. I tried a system restore, run the Diagnostics, memory windows and tried several reboots, but without any difficulty. I have tried other mice, tried different USB slots, but all have the same problems. They work very well until what the login screen and then do not respond.

  Please let me know what are my options to resolve this problem. Would like to try more things on my own first of all, but I'm a bit of a novice in computer science.

  Hello

  I suggest to consult these links and perform the steps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-system/mouse-and-keyboard-do-not-work-at-login-screen/7097129d-2a2d-4e13-b7ef-d51300b4acf8

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/mouse-and-keyboard-not-working-at-login-screen/4d759699-f514-4c1d-9ADF-a5724a3ad1e6

  I hope this helps.

• Mouse and keyboard does not not on Windows 7

  So first of all, I'm on Windows 7 and all that funcioned normally for like 3 months up to date. Windows updated itself, during the night and restarted... the morning I have the computer completely off and came back in the evening, I started the computer and it started normally, but to my amazement when I tried to move my mouse that she did not move, he was completely frozen... It was a logitec wireless mouse + keyboard set. and yes my keyboard no longer works. I tried to restart my computer and restarting the mouse/keyboard, but nothing. the strange thing is that clearly the keyboard and mouse are funcional because I connected to my laptop and it works fine. In the black screen, when you shut down your computer by holding down the power button, the error screen where it gives you option to start the computer in safe mode or in normal mode, I can use my keyboard to navigate and choose how I want to start the po of the computer by choosing the windows in normal mode starts normally , but once again the mouse and keyboard both do not work. And the same problem in safe mode so I tried to do everything in the menus before starting windows, but nothing works. mouse and keyboard won't work when windows is operational.

  for the moment, I tried everything I could think, I read this forum in full, but nothing works, and since I can't use my keyboard so I can't navigate at all to get the mouse works.

  I tried to use a keyboard with a rope and a different mouse as well but the same problem as with wireless keyboard/mouse. Can someone help me with this problem? It seems that I can't do nothing and it is a 1200 euro computer game with 6 cores... I would like to make it work back

  Hi SilverSepp,

  ·         You connect the USB or PS/2 (Wired) keyboard?

  ·         When you installed the Windows updates?

  ·         There were several updates installed?

  Method 1: Try to use a keyboard or a PS/2 mouse to check the issue. (if available)

  Method 2: Since you cannot use the devices even in safe mode, I suggest you perform a system restore and see if it helps. This will help us also to know the updates have been installed as they become available again.

  Try to perform a restore of the system to WinRe (Windows Recovery Environment)

  a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.

  b. use the arrows to select repair your computer in the Advanced Options of Windows Start Menu and press ENTER.

  c. Select System Restore from the System Recovery Options. Follow the instructions.

  See also:

  What are the system recovery options in Windows 7?

  Report of the results.

• Re-enter the key of W7, but my mouse and keyboard are not active?

  Hi guys when I turn on my computer now, it sends me directly on a screen where it asks me to re - enter the key of W7, I I try this but recognized the tRNA of the mouse and keyboard. After about 2 minutes, it goes to a screen where it says "this copy of Windows not genuine."

  If you can shed some light on how to get the mouse and keyboard to the rear, it would be great.

  Thank you!

  Have you tried to connect the keyboard and mouse to different USB ports?

  Is it wireless or wired keyboard and mouse?

  You can always re - enter the product key when you reach the office by following these steps:

  Press Windows key + R

  Type: slui.exe 3

  Press enter

  Enter the product key and click next to activate via the Internet.

• Mouse and keyboard does not not with docking station.

  Hello.

  In collaboration with my first thinkpad.  Courtesy of a new job.  They gave me a T61p and a docking station to go with it.  Everything is great except for the fact that the docking station is not recognizing the mouse and keyboard.  I've been digging around, but I still have to find a magical switch that will make this work all.

  All this new Thinkpad user tips are welcome.

  Thank you.

  24 hours later, the problem is resolved.  The solution is always in the last place you are looking for.  ;-)

  In Device Manager, I noticed that all my USB root hub drivers were missing or not installed correctly.  So I uninstalled all and then has the redetection of the everything system.  It has detected new hardware and properly installed the drivers?  Problem solved.

• Microsoft wireless mouse and keyboard

  When I scroll upward or down with the mouse, the result is delayed by a second or two. Otherwise, works well.

  Hi RobertBoivin,

  1. you have made no changes to the computer before the broadcast took place?
  2. what operating is installed on the computer?
  3. What is the number of the model of the mouse and keyboard?

  Method 1
  Try the steps from the following links:

  The problems with the mouse button or scroll the parameters
  http://support.Microsoft.com/kb/303091

  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

  Method 2
  If the steps above fail, then I suggest you to update the mouse drivers by selecting the model number of the mouse from the following link:
  http://www.Microsoft.com/hardware/en-us/downloads

• Microsoft Wireless Mouse and keyboard Natural Keyboard Combo

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  I don't think that you need to plug the new mouse, it should work on the original sensor.

• mouse and keyboard do not work when you install windows 8 on MacBook

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  1. are you ACO invites you to create Setup from USB? How many options you have on your main screen of the BCA?

  2. Please see https://help.apple.com/bootcamp/assistant/6.0/ for the process.