Wireless printer connects to the laptop, even though she has worked in the past.

My printer HP Officejet 6700 Premium connects to my laptop HP Pavilion 15, although he has worked in the past. Other computers around the House connect to the printer and print documents without any problems. When I go to print from Microsoft Word, it says my printer as offline.

I tried to remove the printer from my devices and printers list (so that I could try to reconnect the printer), but he is not leaving the list after clicking "remove hardware".

Could someone help me please you troubleshooting? I really need to be able to resume printing my documents for the school.

Thank you!

Hi @OfTheFalls

I'd love to help you reconnect your 6700 printer and computer.

I suggest using the HP print and Scan doctor first of all, it can solve many printing and scanning errors, network or USB problems, driver problems and conflicts of port connection. Click here to download and run the print and Scan Doctor >www.hp.com/go/tools

If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks ( ), the tool did not find any problem.

Tags: HP Printers

Similar Questions

  • Lexmark wireless printer connects to the Acer laptop.

    My printer lexmark series 400 and Motorolla phone Wireless will not connect to my laptop w/mic adapter to Acer4520,

    can someone advise?

    What happens when you try? Lexmark support say?

  • How to get my printer connected to my laptop wireless

    I'm trying to get my printer wireless connected to my laptop.  I clicked on "Add a printer" and then when the next screen poplulates with all models of printer, I clicked on HP.  When I go and try to find my printer model # (Photosmart Plus B210 series) I find that this model does not appear in the list.  How can I get my printer connected to my laptop?

    See this:

    http://h10032.www1.HP.com/CTG/manual/c02456532.PDF

    It's under the connectivity

  • HPC8180 printer connects to the wireless network, after upgrade firmware to the router wireless

    My HPC8180 has been wireless since I bought it some time ago.  I recently had to upgrade the firmware on my router wireless of Netcom NB9W and since then my HP will not solve for the wireless network.

    I run the wizzard of wireless network on the printer, select the correct SSID and enter the WEP key according to the instructions.

    It will then not connect.

    Print the summary I have says that it passes all except:

    No filtering = Fail

    Connected = do not run

    Signal strength = very weak (which is strange because it is about 10 feet away from wireless router).

    Other networks detected matching your network name (SSID) = No.

    Summary says:

    Network Name (SSID) altnet (correct)

    Address IP = not applicable

    Configuration source = not applicable

    Communication mode = Infrastructure

    Authentication type = open system

    = 64-bit WEP encryption

    I have NOT activated the mac address filtering

    Any ideas?

    Your router appears to be a DSL modem-router.  Those who can be difficult to connect to.  In addition, WEP can be problematic and is no longer a measure of security.  WEP can be broken in 10 minutes approximately with the freeware on the internet.

    We will do three things:

    1. replace the WPA or WPA2 encryption.  You can make your own password.  Do 13 or more characters, numbers and uppercase and lowercase letters.

    2 reset the default settings on your printer network (configuration > network area).

    3. attach to the router in this way:

    Sometimes the DSL providers have more control over the router like the printer.

    -Unplug the phone line from the router
    -Cut the power to the router, wait 30 seconds, then turn on the power.
    -Go through the normal process of the printer connected to the device (wireless configuration wizard)
    -Now to find the IP address of the printer (it should be on the self-test printout), type it in a browser.
    -On this screen, you will find a tab management network, then on the left wireless, then the IPv4 tab.
    -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address).
    -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
    -Let the white gateway and DNS
    -Finally, connect the telephone line, restart the router and the test.

  • SE message: printer not detected, the printer connected to the wireless modem and I can't print

    Original title: printer connected to the WiFi modem and pc but get message saying unable to print printer not detecded

    printer not detected on pc but it is installed and signel wirless right message bed printer not detected

    Hi howard douglas.

    1. were you able to print before without any problem?

    2. when the problem started?

    You can try to connect the printer directly to the computer and check what is happening.

    Check out the link:

    Find and install printer drivers

    http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Aspire One D255E don't look for a printer connected to the USB port

    My D255E an Aspire don't look for a printer connected to the USB port.  I've never used a printer on this computer before.  Windows 7 Starter will support a printer?

    It should be.  Try these steps and results reports:

    When you turn on and connect the printer via USB, shows tasks for animation in the system tray at the right end of the bar, click it and monitor driver installation.  If the pilot goes then printer must print and perhaps scanning of base via the Windows fax and scanning utility.  To find such a piece of utility type its name in the search box.

    If the driver does not load type of devices and printers in the box to start the search, open it, check if printer is already displayed, right-click on it to open the properties, and try to print a Test page. If it does not print right click on printer again to solve problems.

    If the printer is not listed visit Support downloads of the printer Web page to download and install the base driver.  If a wireless printer, you will need the complete package to do it fully implemented.  If you want to be able to scan from the top of the printer to the PC, then you also need the full package.  Keep track of the configuration screens when you install the software.

    If you still have problems after return the exact error with photos if possible.

  • Wireless router connected to the provision of internet access no

    I've just moved to a new place and have connected my router (WRT610N) wireless to my switch located in the smart panel in the basement (SE2500). Connect my ultrabook to the wall confirmed that the signal from the switch in the basement is sent up, but if I connect my router making wireless and connect to the wireless router I have no internet access. Someone knows what's going down? WRT610N

    Yes, but you must properly configure the 2nd router.  Wired is the only medium, 2nd router, disable DHCP, set router IP 192.168.1.2, connect you via LAN - LAN.

    Go here for help.

  • USB printer on a Vista wireless network connects to the laptop Vista.

    The printer is a Kodak AiO ESP 3, connected via USB to a desktop Vista Home built.  Second office is a homebuilt XP, which has no printing the printer problem.  It detects automatically.  Laptop is a Toshiba L305D-S5928, also running Vista Premium family, installed at the factory.  Laptop computer "sees" the printer installed on the desktop when it tries to connect, I get a message that says: it cannot connect to it.  It is as it tries to connect to it as if the printer is a wireless printer, and this isn't.

    Make sure that the printer is Vista Compatible and you have installed the latest Kodak printer drivers for the Vista machine.

    http://TechNet.Microsoft.com/en-us/library/bb727037.aspx

    Have a read of the link above re Vista file and printer sharing.

    See you soon. Mick Murphy - Microsoft partner

  • HP Envy 4502: printer connection on my laptop wireless problem

    I installed the software on the disc that came with my new HP Envy 4502 printer on my HP laptop. He says that the software is installed correctly, but the printer is not connected wireless. Have you tried connecting via the usb cable and it worked. However, whenever I try to connect wirelessly, it fails to connect.

    I tried troubleshooting tips sevral time but still have no luck.

    My husband was able to insert the disc into his Dell laptop and connect the printer even wireless with no problems at all. This laptop is Windows 7 Professional.

    I'm getting more and more frustrated by the present, thank you I am a novice where computers re concerned, but that he thought that by purchasing an hp printer to go with my computer hp laptop, things would be easy.

    Help, please

    Take a look at this link on the implementation of WiFi.

  • Why my laptop wireless computer connect to the internet first thing in the morning and late at night, but not during the day.

    I wonder if you can help me please?

    I have problems with my satellite internet access on my laptop wireless.  He beautifully connects to the router and the signal is excellent. However, I'm unable to connect to the internet.  I can use the laptop first thing in the morning because it connects right away, but I would say that 95% of the day I can't use it at all.  Sometimes it will work later in the evening.  I learned this could be due to the intensity of the signal and that some suppliers to fall during the day.  My desk top connects perfectly (if the weather permits it) but is not on the wireless network.  I had no problem with my laptop when I used my previous service provider.  It becomes more frustrating that the inability to use the internet visited my lap top unnecessary.  I can't use it on my neighbors wireless network no problem at all but they we internet different provider.  Can you please help because I don't know why it works first thing in the morning and sometimes late at night, but not during the day?  No matter where the lap top is the first thing in the morning, it will work even if it is forty feet away.  I can sit during the day with my phone right by my router and it still not connect to internet even though the router signal strength is excellent and desktop is on the internet.  Any help would be great, because it leads me into the wall!  I am using WIndows 7 on my lap top from acer.

    Kind regards

    Julie

    I would like to thank everyone for their help with my question.  I can tell you now that I have it solved and I'm pretty embarrassed to say the least.  Following a change of internet service provider, I put a cable into the wrong port on the router... silly me!  It works perfectly now. Thank you once again.

  • HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

    I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

    Any thoughts on how I can get the laptop to see the printer?

    Henchman21,

    Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.

    Solution

    1. do you have the HP Envy 4500 connected to your computer via the usb cable

    2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

    * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

    2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

    2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

    3. you should check if you have administrative rights on the computer.

    I hope that the solution I provided will work for you.

    Let me know if the steps above don't work for you

    Thank you

  • laptop to wireless printer connectivity

    I have a locked box truck in which I want to set up a wireless network between my laptop and a wireless printer. My laptop has internet connectivity via an aircard card. A basic router will solve my problem? There is no modem, only the laptop and printer wireless, in which I want to connect wireless. Any help appreciated.

    Thank you

    You don't need a router for that.

    Without a router, you can create a wireless ad - hoc between the laptop and the printer.  See, for example, http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00205926

    Many successes of Google more

    The security problem is that XP does support (easily hacked) WEP encryption in wireless ad-hoc mode. On the other hand, nobody's going very far from trying to connect to your printer. Just make sure you don't leave the laptop to active ad hoc wireless network when you are not printing.

    If you get an inexpensive wireless router, you can connect the laptop to the router by an Ethernet cable or wireless.  In this configuration, you will be able to use wireless more secure (WPA or WPA2) security that supports the link (computer or printer).

    In both cases, do not install (or disable) sharing files and printers for Microsoft Networks in the properties of the network card on the laptop.

    Of course, the three devices, only the laptop is likely to be able to operate without available 110vac, you will need to buy some sort of power supply to convert the truck 12VCC power.  Make sure that you add the requirements of power of the appliances that you will probably use in order to get a converter with a sufficient capacity.  I don't have any specific recommendations, but I don't tell you want it a little and do not go for the cheaper product.

  • HP6110 printer connection to the wireless router, USB port

    I have a HP Officejet 6110 all-in-one printer, a Toshiba laptop running Windows 7 and a CGN3ROG Hitron of wireless router.

    I try to get the printer on my home network by plugging it into the USB port on the router. I can't make it work. Has anyone managed to do this?

    Derek

    Hello Cheetah12,

    Thank you for your response. Yes, my printer - HP6110. I have read the manual you sent me and understand that I can not connect directly to the router with print server - print server HP JetDirect 175 x Rogers, tells me that the router is turned on print server. I'll have to break down and buy a wireless printer. The networks of the great printer if I connected to a computer.

  • Problems with the wireless printer, keep losing the connection by modem

    I keep the bad connection Wireless between my laptop and my wireless printer, a friend and I have tried many things to start, but nothing helped.

    Hello

    1. What is the brand and model of the computer?

    2 did you receive an error message?

    3 did you changes to the computer?

    Method 1:

    I suggest you to see link and check.

    I suggest you to perform troubleshooting services and check if they list any error messages-
    http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Windows wireless and wired network connection problems

    http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

    Method 2: Run the Fixit tool from the link of the article below.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    Method 3: Perform the steps in the below article mentioned.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Method 4: Update the printer from the printer manufacturer's drivers.

    Update drivers: recommended links

    http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

    Reference: http://windows.microsoft.com/en-US/windows7/Install-a-printer

    See also:

    Wireless network card: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/wireless-networking-frequently-asked-questions

  • New wifi router installed. Why do connect to sites but lose the connection as I browse even though Windows said excellent signal. To deactivate/activate

    New wifi router installed. Because then I can usually connect sites OK but when getting around a site or to another, I lose connection even though Windows said signal is excellent. Toggle heals the problem temporarily. Two tablets under the same roof using wifi even have no problem. There is no consistency in when the problem arises in any session. It happens in Firefox and Thunderbird. Close and restart the program does not help.

    I tried the reset and it was not good. Then I learned that my wife had a similar problem with his ipad I did what I should have done at the beginning, I restarted the router again. Hey presto, problem solved.

    Now, I'm off to eat some humble pie. Thank you, guigs2

Maybe you are looking for

  • Google Street Views flicker evil in whatever happened Firefox 28

    Arrested upgrade to version 28 because Google Streetview (classic mode) flickers bad to any higher version. Because embedded in the Disqus post YouTube videos has recently stopped working in v28 I am obliged in a version that does not work for me. An

  • Need help... lenovo z90a40 'loop initialization.

    so it goes like this... I had a problem with my z90a40 I tried to solve a problem with network services (phone was able to recognize the sim card, but there was no service)... first of all, I did a factory reset - did not work, so I went in in the me

  • Laptop repair manual

    Hello Can someone help me with a manual to repair my laptop? HP Pavilion dv9202ea p/n: RY689EA Kind regards.

  • Windows 7 SP1 bits service is not running.

    I got my lenovo T400 a year (bought previously) and the gate opener 200 GB sea was starting to show signs of failure. I decided to replace the drive with an ssd 240 GB Kingston and I did a new install of windows 7 ultimate. and it worked fine for a f

  • FieldManager and background color - how to change the background color FiledManager

    I use the following code to navigate Change the background color of the domain manager. I see the print, but backgorund color FieldManager does not evolve! FMHorizSingleCont is a FieldManager. Thank you. final class UserInterfaceScreen extends MainSc