wireless printer is offline

Similar Questions

• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• HP OfficeJet 3830: 3830 HP wireless printer is offline in "sleep mode" and don't wake up to print

  I've just set up a HP OfficeJet 3830 as a printer connected to my network wireless domestic (Airport Extreme Base Station router 802.11ac wireless). I was able to print-out of my MacBook, but when the printer goes into sleep mode, it appears offline and unresponsive to print. I have to restart the printer for her to appear online and respond. The printer will be in the basement, so it would be very inconvenient down to reboot just to print it. Kind of defeated the purpose of a wireless printer. I tried to disable the sleep mode to see if it works, but sleep mode settings cannot be disabled in the printer preferences. I already spent 3 hours to solve this problem.

  I contacted HP technical support to solve the problem. The person told me restore default settings and then unplug the power to the printer and the router wireless for 30 seconds. After restarting the router, then the printer, we have connected the printer to the network with a static IP address. Who did the trick. Even if the printer is in "sleep" for several hours, it has not disappeared in offline mode, as it is done before. Problem solved for now. Hope this helps others.

• Wireless printer goes offline

  I have windows XP and a wireless Epson printer which worked for about 4 months.
  Lately the printer when I power the PC goes offline and I can't get it back on line unless I have reinstall the driver.
  I can turn off the printer on and outside, and it will stay online but if I turn off the PC and turn on the printer is offline.
  I can scan a document even with the printer showed offline, totally confused.

  [Moved from comments]

  Hi Scrollerpete,

  1. What is the model number of Epson printer wireless?

  2 did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest to run the Microsoft Fixit in the following article and check if this solves the problem.

  Diagnose and automatically fix problems printing and printer

  http://support.Microsoft.com/mats/printing_problems/

  Method 2: You can try following the steps in the link and check if it helps:

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

   

  Let us know if that helps.

• HP Color LaserJet MFP M277 Pro: My wireless printer is 'offline' on my computer when wifi works

  When you try to print a word document on my printer (wireless), I get error that is offline.  I can print on my printer from my Iphone but not my laptop.  I restarted, computer, printer and wifi, but nothing seems to help my printer back online.  I would appreciate help!

  Welcome to the HP Forums, I hope that you are @mhs15,

  I stumbled upon your post on your LaserJet M277 display offline and wanted to respond to my suggestions. See the link below and try the steps in their entirety and you should be in line with the printer at the time wherever you are finished! Do not miss step 9: other things to try!

  Printer is offline (Windows)

  If you have trouble, let me know and I'll do my best to help.

  Send me a 'thanks' for my answer to help you, or to show recognition, click the thumb upward below please! If I helped you a solution, click on "accept as a Solution.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• wireless printer shows offline and impossible to reinstall the printer software

  original title: offline wireless printer

  my printer is offline and it wont let me not reinstall the software? I also restored the computer to a date where he worked and which did not help... It works when I plug in the usb cable, but not through the wireless... but my Wi - Fi works on the laptop... operating system 64-bit of Windows 7

  Hello

  1 did you recent hardware or software changes to your computer before this problem?
  2. what exactly happens when you try to install the printer software? You get the error message?
  3. what exactly happens when you try to print by connecting the wireless printer?
  4. What is the brand and model of the printer?

  Uninstall the printer drivers and related software, and reinstall them.
  Reference:
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
  http://Windows.Microsoft.com/en-us/Windows7/install-a-program

• HP ENVY 5640 e: HP ENVY 5640 wireless printer is offline now

  Ive just changed my router to an issued new ISP router, but now my printer is always offline and I cannot print any of my devices. Ive changed the static printer IP address in the settings of the router as that was mentioned in another post but its still offline. I had this problem with my last DESIRE that made me get rid of him to buy this new.

  IM no geek tech PC or anything also im really not stuck.

  Help, please!

  Hello

  Thank you for using the HP Forums. You can try the following:

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• Printer says "offline".

  My electricity went off then came back to the right, now my wireless printer says "offline".  However, the "Wi - Fi" signal is on.

  Contact your manufacturer of printer for all troubleshooting, diagnostic or repair processes that may apply to your printer.

• Windows 8 think that my printer is offline

  When I try to print, I get a message that my wireless printer is offline.  It is not the case.  Other computers can print from it.  It is a new problem.  He has worked.  The drivers are up to date.  Can someone help me?

  Hi Linda,.

  -What is the brand and model of the printer?

  I'd like you try the steps mentioned by Geethu B in http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/canon-mx410-printer-constantly-goes-offline-on/95bdc04c-4387-43fb-bb93-96b9734f695c

  If you use an HP printer, then go through this document.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en#N8431

  Note: The majority of the steps mentioned in the link will work for other OEM printers.

  Hope this information is useful. If you have any questions, please let us know.

• DeskJet 2546 b: Wireless print job stays in queue and poster printer offline after the upgrade to Windows 10

  I write a fix I found for a pretty annoying problem involving 10 Windows and HP wireless printers.

  My Deskjet 2546-b printer was printing OK wireless to the point 8.1 of Windows until that I upgraded my computer to Windows 10. Immediately after I upgraded to Windows 10, I could not scan, so I reinstalled the printer software and has worked for a day or two and then the printer would print not unless I restarted the printer or the computer - sometimes 2 or 3 times. This went on for a few weeks, sometimes it would be nice, sometimes, usually after the computer restarts, he would simply go offline. Once, he went offline 3 times when I was printing about 20 postage labels, recently he went 1 week without any problems.

  Long story short, after a lot of troubleshooting and to help a friend to HP, I found the problem to be associated with the WSD/service Port in Windows 10. My printer still maintains a stable connection with my Netgear router (wireless to the printer light stays on blue) and I was able to scan from the HP software and I could ping the printer... but printing would be just stuck in the print queue (the spooler service) and the printer showed offline in the queue, hardware and windows devices , or when printing from a program like Windows.

  I learned that if I went in devices and printers, until I sent a print job, if the printer showed offline, I could save time by restarting the printer simply and he would come every time (less painful) online.

  

  But it's just a solution and not a solution.

  Nothing worked... not even print and scan doctor. The final fix that worked was to define an IP address manually for the printer, and then I put the print driver to use a standard TCP/IP port.

  Here is the step by step. Your printer must already be connected to your network (solid blue on printer).

  Step 1: Make sure your printer uses a manual IP address

  (1) to obtain the IP address of your printer:

  • If your printer has a control panel with a menu, it's easy... Just look in the settings menu without wire/report and write your printer IPv4 address.
  • If your printer is not a menu of fancy and repower the computer and printer HP Print and Scan Doctor network menu display use (wireless), or you can connect to your router from a web browser (usually 192.168.1.1) and look at attached IPs (like me). Some printers can also print a report of the network when you hold down some buttons everything back up and running, but you will need to search the web site of the Internet or HP to find the process for your printer model - the report displays the IP Address of the printer.

  (2) once you have the IP address of the printer number, type this information in a web browser... like 192.168.1.x (where x is the last number of your printer)

  Web page of the printer should find - otherwise, use another browser (you can use a tablet or iPad if you want). HP has several different forms of printing of web pages (embedded web servers) depending on your printer model, but they all have a large number of parameters.

  (3) since the network tab or section, look for a manual IP address configuration.

  

  (4) suggest an IP address or type in a new.  I've personally used suggest and then replaced by the last number 241. You want to use a high number, something in the order of 240 to 250 to reduce the risk of problems caused by your router assign this number to something else on your network. Note the 4 digits for the new IP address manual, you will use them later.

  5) click apply and close the web page of the printer.

  Step 2: Make the print driver using the manual IP address of the printer

  Open the devices and printers in Windows, right click on your printing device and select printer properties. Follow the prompts to get the WSD port and on a new local port...

  

  1) click on the ports tab.

  (2) add the Port.

  (3) click on after the first screen, and then click new port type.

  (4) enter the IP address of the printer.

  (5) next.

  (6) select the new port.

  7) click OK.

  You have now two pilots displayed in the printers and devices window, you can now print... but you might not be able to scan and the HP printing software may not work as he might want to lets you add a new printer when you open it... If Yes, proceed to step 3.

  Step 3: Remove print devices and install a new one.

  Need to do this to get the software back HP synchronized so you can scan.

  (1) right click 2 print devices listed in the window of your printer and remove them by clicking on remove device.

  (2) open the HP printer Assistant software (from the icon on the desktop or you can search Windows by using the name of your printer).

  (3) installation/add a new printer... go fast and a new device icon is added to the printers and devices window.

  4) return to the printers and devices window and open the properties of the printer again for your printer icon.

  5) go to the ports tab (yet) and you'll see a new selected WSD port, select Port Standard, you created earlier in step 2.

  (6) you have now two print devices in the window (again), but now everything should work.

  These two devices alone from here on out. Do not remove one and everything should work fine. At least it worked for me. I hope it works for you. I'm hoping a Windows update resolves this problem soon, I see many people who cannot print or scan wireless after they upgraded - not just the stuff of HP.

• Get the message to the wireless printer saying printer is offline.

  As an administrator, I was hard plugged into the printer and had no problems. Moved to far from printer for wire to reach. Everyone can use printer wireless except me. Download the message saying that the printer is offline.

  Moved from feedback

  Original title: impression of the printer

  I think you're right about the printer being set out for using the line.

  To let you know which tab in the printer properties can I find the selection to remove the offline use. ?

  I couldn't find this option.

  My system is Windows7

• Vizio shows offline wireless printer and wont print

  Original title: I have a vizio wireless printer to my Acer laptop, it was printing wonderfully and now it says I am offline and won't print, what should I do?

  I've been troubleshooting for trying to find the answer, but it does not appear that the printer is connected.

  Hello

  1. what operating system is installed on the computer?

  In case you are running Windows 7, then you can try the troubleshooting provided in the link below steps to fix the problem.

  Method 1:

  Try to run the printer Troubleshooter and check if that helps: http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

  Method2:

  Follow the steps in this link: the new status of the printer is "offline" after you remove a print queue, and then restart a Windows http://support.microsoft.com/kb/2027593

  Method3:

  Try to uninstall and reinstall the printer manually: http://windows.microsoft.com/en-us/windows7/Install-a-printer

  Install the drivers updated at this link: http://www.usa.canon.com/cusa/consumer/products/copiers_fax_machines/multifunction_copiers/imageclass_d1120#DriversAndSoftware

   

• Follow-up of the steps to install the hp wireless printer and it worked only once. Now he says it is "offline."

  Original title: the computer geek

  Follow-up of the steps to install the hp wireless printer and it worked only once. Now he says it is "offline." Convenience store said that it cannot solve the problem. That's happened?

  Hello

  1. What is the brand and model of the printer?
  2. don't you make changes on the computer recently before this problem?
  3. What is the full and exact error message?

  Step 1: The procedure below can help you to fix this problem.

  a. Click Start > Control Panel > printer and faxes
  b. now right-click on computer and select the printer to use online

  Step 2: Update printer drivers.

  To install new or updated printer drivers to update
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/print_drivers_install_updatew.mspx?mfr=true

• Wireless printing error: "the printer is offline" appears when I try to print.

  When I first you have the printer (Canon MX340) and set up I was able to print wirelessly, but I am now getting the message "printer is off-line" even if this isn't the case.  I got a new router installed after the failure of the original.  What I need to change anything on my notebook (parameters) as a result of changes in the router?

  Hi Ron_Rowen,

  1. is the printer connected to the network?

  2. do you have security software installed on the computer?

  See the link below and run them the fixit tool available, check if it helps.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer

  http://support.Microsoft.com/kb/2027593

  If the tool fixit above fails, then refer below link and run the fixit tool, check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

• Printer on wireless network goes offline

  We have a home wireless network with some XP and some Vista computers.  Printers are on a Hawking Technologies print server.  We may set and access printers on all computers.  However, after a certain amount of time passes, Vista computers display printers server as 'offline '.  This does not happen on the XP computers.  The only remedies are to reboot Vista computers or drop and redefine the printers.  Y at - it a setting I missed that will maintain the connection to the print server?  If not, is there a command that will be re - connect to the print server without having to reboot?

  Thank you.
  Peggie F.

  Hi Mary,

  We would like to get a little more information to help with your problem.  You better, please answer the following questions.

  • What is the model number of the print server?  You can try to install an update of firmware for it.
  • This happens on the Windows Vista PC while it is idle or in use?
  • The PC Windows Vista go to standby or hibernation until the problem occurs?
  • The Windows Vista PC are updated with the Service Pack 1?

  Please try to run the following commands on one of the Windows Vista when the problem occurs and see if the printer then returns online

  • Click on the Start ORB, then type cmd in the box start the search
  • Clic click on cmd in the programs list, and then select run as administrator
  • If, you are prompted for an administrator password or a confirmation, type your password or click continue
  • At the command prompt, type the following commands and press enter after each one

  net stop spooler
  and then
             net start spooler
  
  This will stop and restart the print spooler service.  If this solves the problem of the printer is offline, please let us know.

  Shane
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.