Wireless printing problems

I continually get "off printer" message when it actually works. Lets turn printer and computer or market sometimes, but not always.

Also the frequent messages "printer offline".  HP 8600 Ofice Pro, computer desk Dell 8700, Windows 8.1, wireless, no bluetooth, no cable connected, wireless high resistance. Lets turn printer and computer or market sometimes, but not always.

Any suggestions?

Thank you

Hi Petie3,

Turning, printer and computer off or will not always solve the problem if your printer is not connected to the wireless network.

Get a wireless print job in Windows 8, to:

) a printer is connected to the same network wireless computers in Windows 8. And

(b) its IP address is recognized by Windows

Step 1: make sure that your printer is connected to the same network your computer wireless.

This information is shown on the printer display panel. If it is connected to the network, the status shows "Connected" and indicating the correct network name (SSID)

If the status indicates not connected or if the printer's IP address is 169.254.xxx.xxx, the printer is not connected to your wireless network.

Step 2: restart the print spooler

Follow this video HP to restart the print spooler for Windows 8. Once your print spooler is restarted, your Windows can detect the IP address of your printer again and you will be able to print again.

Step 3: optional - static configuration IP address for your printer

Usually, your printer's IP address is automatically assigned by DHCP. Unless your printer is to have a static IP address, Windows may not recognize that the printer is offline after a change of IP address because of the power of the cycle. If you are comfortable to assign a static for your printer IP address, this should solve the problem.

Hope this helps.

Tags: HP Printers

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