With 7310 cant scan... all other functions work fine

Hi, I never got my 7310 to analyze!  If I try to scan on the front of the 7310 button it says select a computer.  If I select this it says I need to install or run the software for this function to run.  If I try to display Document HP it gives an error message of "year error occurred communicating with the scanning device." Please make sure that the scanning device is properly connected and try again. "When I go on the HP Solution Center, it says no HP devices have been detected.  All the other functions of this unit do not work properly.  For the life of me, I can't get the scanner to cooperate!  Help!

cantscan,

What operating system do you use?  You can scan with ms-paint?

Tags: HP Printers

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