With B210a Photosmart ink cartridge problem

Similar Questions

• 'Ink cartridge problem' with model C309g

  I inserted a new black ink to the my Photosmart C309g. I want to only use black instead of having to buy the colors as well. When I put in the dark, the screen comes up with 'ink cartridge problem", saying that the following cartridges (all color and black in the photo) are missing or damaged. Is any way to get the printer to work with the black only? I can't make it past the 'problem' screen and it will not bypass it with me I'm trying to print something in black and white.

  Thank you in advance for your help!

  @khuransh, you will need to replace the color cartridges until you are able to print again. The printer will not work without the color cartridges if you try to print in black. Color cartridges mixed with black to form a true black color. So when the colors are missing, the black will not work.

  @creditcard, the same applies, if the cartridge of yellow that came out, the black will not work because she needed some than yellow to form a black.

• Problem with color HP ink cartridge

  Title edited for clarity>

  I have a HP j4680 printer.  I get a massage saying: [Tri-Color] ink cartridge problem refer to device documentation to troubleshoot.    I don't know what that means.  If I take the color out, the message stop cartridge and I can print in black.  If I put it back in it does not print and gives me the same message.  I really struggle with computers so any help must be step by step.  Don't assume I know that even the simplest things.  I just found out that I don't even know which category to select below.   I've seen windows and internet explorer on my screen so I guess that windows.  My son set up and I click on firefox to start.

  As error messages go, that one is pretty clear.  This means that there is a problem with the color cartridge.  For troubleshooting tips, see here--> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01818839&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3692888

  Assuming that this is not a newly installed color ink cartridge, and even assuming that it's a real cartridge HP of the appropriate type for your printer, start by "step 3: clean the contacts ' to the page linked above.

• Printer Photosmart D7560: message 'ink cartridge problem '.

  I received an alert of yellow ink.  I replaced the cartridge CORRECTLY, closed the access door and I had the 'ink cartridge problem' indicating the cartridge seems to be missing or damaged.    The cartridge is new and I reinstalled it 5 times already.  I unplugged the power cord - both ends.  I turned the machine and then turn it on again.  YET I still get the 1) 'ink cartridge problem', 2) the warning of ink and finally 3) the printer does not print.  Can someone help me?

  The document here can help solve the cartridge error message on your Photosmart D7560 printer.  If the steps in the first three steps do not resolve the problem, you will probably need to replace the cartridge.  In this case, see here for cartridge guaranteed, assuming it's a HP cartridge.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• Ink cartridge problem C310a: the following ink cartridge appears to be missing or damaged.

  Error message on the printer for the second time in a month. Ink cartridge problem: the following ink cartridge appears to be missing or damaged. (Blue ink) Refer to the printer Documentation. This error message came in January so I replaced the blue ink cartridge (I use genuine HP cartridges) it is now once again, so it takes the printer not the cartridge. There is nothing about it in my "documentation" and nothing relevant came in "troubleshooting."

  Hi there JanePr, welcome to the Forums!

  I understand that you see an error message on your Photosmart C310a on the ink cartridge is missing or damaged. The print head may have a problem that could trigger this error. I have a troubleshooting guide that I recommend that follow you, however, if you have already tried no steps, ignore them, as the replacement of the cartridge.

  Guide to link: http://support.hp.com/us-en/document/c02255339

  If you follow the steps and the question remains, I would recommend then call HP Technical Support to see other options for you. If you call in North America, the number is 1-800-474-6836 and for all
  other regions, click here:
  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  Take care

• Office Jet 251 dw: Office Jet 251 used to installation with the new ink cartridges

  I bought this printer as a refurbished unit to nine.  It was announced as not including the ink cartridges.  As a result, I bought a new set of ink cartridges HP using this printer.  When I tried to configure the printer, that it would allow me to go beyond the screen telling me to install for installation supplied with the printer ink cartridges.  However, no cartridge ink install not supplied with your printer.  Please, can someone tell me how to go beyond that, so I can get the printer working?  Thanks in advance for your help.

  Hello

  You must return the printer to the retailer.

  The printer include setup of cartridges in its original box, those who are required to configure the printer for the first time and can be purchased separately, so must be provided in the box.

  Kind regards

  Shlomi

• deskjet1512: supplied with the printer ink cartridges seem to be bad.

  With my printer ink cartridges are different from those shown on video installation.  The contacts in video are on the long side & albums, contacts of mine are on the top and the short side.  They don't fit in.  The number of cartridge amounts to 61 and corresponds to what is printed on the printer.  I can't make them fits correctly, they won't with the long (blank) side out but not attach or stay in.

  Hello @dawna4d55,

  Thanks for posting in the Forum from HP Support.

  I see that you encounter some difficulties to install ink in the all-in-one printer HP Deskjet 1512. I would like to help.

  I agree that the printer takes cartridges #61. I have the 2540 all-in-one (almost exactly the same model) at home and I also found the initial installation of ink to confusion. When I realized that the main cartridge sticker or label should be facing while he sits on the cartridges and readable installation is a breeze.

  For your reference, here are some resources that may clarify the configuration of ink:

  1. Figure: Insert the cartridge into place

• HP Photosmart Plus B210A black ink cartridge will not print

  I have an HP B210A Photosmart printer. Windows 8 operating system.  Recently, I replaced all ink cartridges, Black XL.

  Now the black does not print.  The printer recognizes the ink is there but not print during a test, as the other three colors.  I went back to store & exchanged the cartridge for me even if I had bought all four colors together.  Installed the new one and it still does not work.  Has gone through the process of the online help where they want me to buy an another print head, but that doesn't make sense to me.  The products are HP, ink # 564.

  I wouldn't get rid of this product because of it.  Any help would be appreciated.

  Of course, out of warranty.

  Hi PaulieG,

  I understand that you have a Photosmart B210a printer that is printing is no longer black. I'm sorry to hear you had to deal with this, but I will certainly do my best to help you with this problem.

  I recommend you all first that you have a look at this print quality paper to ensure that no steps have been omitted in this document. You can also try the steps outlined in this document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer to clean your print head manually. Then, in a last effort, if these steps do not help, you can also try a suggestion from Bob_Headrick to soak your printhead.

  Hope this helps, have a nice day!

• Photosmart 7510 magenta ink cartridge problem

  I have a photosmart 7510 bought 17/05/12 yet but it is in warranty.  I had problems with the magenta ink.  If I do an estimated ink level, it shows that I have a lot.  It was again last month, and he doesn't get a lot of use.  Magenta has suddenly stopped working.  I reported a revised print quality, it showed that anything for magenta.  I removed the cartridge, cleaned, cleared the area of sufficient ventilation with a PIN and followed all the instructions, then succeeded him.  New diagnostic print quality report showed a sufficient amount of magenta.  I printed a page, then lost magenta again.  I did this 3 times now.  Cartridge expiration date is 08/22/15.  I had the same problem with yellow several months ago, but here it is finally resolved itself.  Are there more steps should I take to get the magenta to work?  There is more than half of the bar display for ink available, when it shows I have ink on my report.  I am beyond frustrated.  At all time, for levels of ink from the printer itself shows I have a lot of ink, even when the test page for diagnostic andprint report show no magenta.  Thanks in advance for your suggestions.

  Hi woodjams,

  Thank you for your answer!

  If it works and stops intermittently and you have tried these steps several times, so I think that the problem lies in the printhead itself.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope this information is useful and have a great day!

• HP Photosmart more B210A: black ink cartridge will not print.

  The black ink will print on my printer.  I installed new ink and cleaned the print heads.  I did a review of the printer and the ink of color appeared only.  The printer is recognizing the cartridge when I check the ink levels.  The first page after cleaning came out very faint then anything.  At first, I thought that the new black ink cartridge was defective.  So I replaced it with another new - no difference.

  The only change is that I have installed all new cartridges when all printing has become very low.

  Help, please.  Thank you.

  Fushing did not work, however, we used a demo on Utube and has not used the distlled water.  That could be the problem. The printer is about 8 years old, we decided to get a new one.  Thank you very much for your help.

• HP Photosmart Plus all-in-One: ink cartridge problems

  I have a model B209.  Last week, I decided that I would take the four staples of cartridgesto used, because they have a recycling program.  I wanted to only buy black ink, so I bought 2 separate packages of the 564 Black.  Has opened a package and installed as usual.  All I keep seeing is problem Catrridge of ink: the following ink cartridges seems to be missing or damaged.  see status screen on your computer for more details.  The question is # 1 status display has not yet shown on my computer. #2 I can't even to other options on the Touchscrren of the printer.  I have read and watched videos of people who give directions and instructions on cleaning the print heads.  I tried to remove the printhead, soaking in the water, leaving back dry and enforcement.  I did these things repeatedly.  When I soak the print head in the water, the water changes color.  I hope that I have accidentally hit the wrong part of print head when I removed it from the printer.  Please help, because it's my only other option when I can't access wifi to my portable device used for the printing of tickets, Groupons, etc..  Thank you!

  Your printer requres all 4 cartridges to be present, that is why the printer tells you that the cartridges are missing can may not last.

  Some newer model printers, which use the cartridges with integrated print heads, can operate with only the black cartridge only.

  But the B209, separated print head and ink cartridges, if not all the cartridges are installed, the print head does not work.

• How to remove, head clean print Photosmart C6380. 6515 Photosmart ink cartridge compatibility

  I had found information several months ago on how to remove and clean the print head, but I can't find it now.  I replaced the Photosmart C6380 with a 6515 Photosmart because when the 6380 stopped working I had to buy a large amount of ink and the 6515 used the same ink cartridge #.  However, the 6515 will not accept the cartridges with the error message they are an older generation.  I think that if the cartrides were not compatible, a number of different cartridge should be used.  So now, I want to try to solve the problem with the C6380 printhead, so I don't have to trash my entire ink supply.

  Here is a document on how to clean the contacts on the cartridges themselves.

  I think that the removal of the print head and of cleaning you're wanting is in this post here.

  Please note that soaking the print head should only be performed on the print heads that are out of warranty. Check that warranty end date to the printhead located by the contacts on the print head to make sure he went from warranty. The reason I put in custody which is a printhead soaking, a guarantee will be cancelled.

• Re: 5740 ink cartridge problem

  Same problem with HP Officejet 5742 using ink instant. Error for the last 5 days. No new HP cartridges and yet if I bought a new one and installed. This works. Pretty upset that the ink cartridges HP Instant service seems don't have not one) detect a problem b) to correct it. What's the point?

  Hi Spuggie,

  I'm sorry you have been having problems with your HP Officejet 5742 and instant ink cartridges.

  I don't know why your new HP cartridges are not arrive when you need them.

  For your questions, I recommend communicate you directly with ink HP now and see what they can do for you.

  https://instantink.hpconnected.com/us/en?jumpID=in_r11549_hpsupport_ii2_consumerinstantink_071014

  At the top of the page, you will find a number to call instant contact with ink.

  Explain your situation and see what they can do to help fix the problem!
  Jean

• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.