With send and track online, I do not receive email notification when the recipient downloads

With send and track online, I do not receive email notification when the recipient downloads. I can see real activity sent cloud files screen, and the "Notify" box is checked, as it should.

Hi paulb57108117,

When the recipient displays or download the document you will get the notification into account Adobe send & Track Document Cloud Help | With the help of Adobe Send & track.

Kind regards
Nicos

Tags: Acrobat

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