With Service Pack 3, KB972685

Crashes

Hi Phenomenonn,

What version of Windows is installed on your computer?

How you try to install the update (is it through Windows or manually downloading updates)?

What is the error message you get when you try to install the update?

For more information follow the link below.

FIX: The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell that has been created using MFC extension

http://support.Microsoft.com/kb/972685

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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