With the help of HP connected

I am very confused.  A few years ago I created my profile on HP so that I can send the documents to my printer. I don't remember what site I used (it was a few years ago, when I had my printer). This works very well and continues to work ok.  I tested it today... sent some documents on my printer from my email account.

But today I decided to log my HP account connected and when I did I am faced with a page that says that I don't have any connected printers.  Clearly, this is not true.  So I wonder... is there a number of different platforms in connected HP.  I am very intrigued by the fact that my connected account online with HP indicates I have no connected device, and yet I. Anyone can shed some light on this?

It's the Web page when I log tells me I have no device is connected to my account:

https://www.hpconnected.com/UK/en

Another possible cause would be HP retirement Center ePrint.

In the past, the HP ePrint Center was available, a few years back it was retired and was replaced by connected HP.

It may happen that during transmission, your account has been changed and then the unit would not appear until re-adeed after transmissions.

Hope that helps clarify things,

Shlomi

Tags: HP Printers

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