With the new updated my headphones stop working and I have to reboot to get back them on. Speakers continue to work. Looks like a fax under water.

After downloading the new update, my helmet randomly began to lose the sound and I get this sounds like a fax under water machine and I do not have what I was listening to. I have to shut down my computer to do return normally, only to have to chance to do it again. The computer stops you can hear a popping sound. I went back to an earlier backup and have not installed the update for a day and it was working very well again. Then I installed the update again and a few hours that has started to happen again. I went back to the previous record and have not installed the update for the last 3 days and no problem. I would like to be able to install the update but not if it means losing her and having to close. I watch TV on my computer and it of a huge pain to get a film loaded only to stop because I can't hear it, then reload and maybe 20 minutes. or an hour later same thing. And it seems to be quite random when it happens.


Hi carmenoshea,

Thank you to contact our support, I'm sorry to hear that he had a problem with the audio after the recent update of version 27. Difficulty common audio and video questions

I found an old bug with similar issues, but it is not the current version. For more information, what kind of video/audio you play when this happens?

Please make sure that when you update all the plug ins are updated as well.

Tags: Firefox

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