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• HP Color LaserJet M277dw MFP: I forgot password and admin user name

  I have a HP Color LaserJet M277dw MFP and I forgot the username admin and the password.  They were the two changed wwhen the printer was purchased. Is it possible to reset back to factory default admin/admin?

  Go to this web link, the instructions are there.

  http://ow.LY/Bbpy305fOQk

  rbogdan

• HP Color LaserJet M277dw MFP: HP Color LaserJet M277dw MFP - may not wake from sleep

  Hello

  This has been put to death elsewhere, but I have not found a solution that works.

  I'm close to return this product, but thought I'd have one last try here.

  I have a brand new HP Color LaserJet M277dw MFP. It works very well. Apart from one thing, when the printer goes into sleep mode, I can't he wakes again and accept print jobs. Sometimes go to the printer by pressing the touch screen and turning market working again, but if I just send a print job if it is 'sleep' mode, it prints ever.

  Printer is connected via wifi only, no other method of connection.

  Printer is assigned a static IP address 192.168.1.105

  DHCP is disabled in the printer

  IPv6 is disabled in the printer.

  IP address of the router is 192.168.1.1

  DHCP is enabled in the router with a starting address of the 192.168.1.150 and an address to 192.168.1.199

  DNS primary and secondary 8.8.8.8. and 8.8.4.4 assigned in the printer.

  I've updated the firmware inside the printer to the most recent version, as well as pilots of Windows 10.

  I tried to reset everything and turning everything (including the printer itself, the router and all other PCs, laptops, tablets, phones etc...) and the new, but no joy.

  Can anyone help please?

  Thanks and greetings

  Nick

  I ran the HP print and scan doctor software, and this update the firmware datecode 20160606 printers.

  So far, that * seems * fixed the awakening of sleep problem. Fingers crossed!

  Detective Conan.

  Thank you

  Nick

• HP Color LaserJet M277dw MFP Pro

  If possible print A3 paper size in the printer HP Color LaserJet Pro MFP M277dw model?

  According to the Color LaserJet Pro MFP M277dw page of the specifications, this printer does not support the size of A3 paper:

  

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• HP Color Laserjet M476dw MFP: Of memory error on the HP Color Laserjet M476dw MFP printer

  Help please,

  I have a printer of HP Color laserjet M476dw MFP, its connected wireless to my computer mac laptop and it was working fine but suddenly today it appers error low memory which is strange, the file size is not more than 400 Ko, a simple solution to get red of this message pleassssssssssssssssss.

  I removed the printer and he added once again, the name of the printer seems to be good and show connected.

  Thank you.

  Shahid

  No, I did not change the toner, but I found the solution.

  This solution worked for me and my printer works now. You also try MAC OS.

  Remove the printer in printers and Scanners.
  Click on the button +, select the Protocol IP on top, type the address IPv4 of the printer, select Jet Direct below and then apply.

  Good luck

• Color LaserJet M277dw MFP: Cartridge not recognized after HP recently updated.

  I can use WIndows 10 if the fix is available for this OS.

  I recently updated my HP LaserJet, and after the update, he refused to print, scan or copy. The error message on the display says: "Cartridge not recognized" and it has a large image of the yellow and black cartridge, cyan and magenta those smaller, but below. The printer has a wireless connection to internet.

  Any help would be greatly appreciated.

  Thank you

  Hello

  Install the following firmware for your printer, and then look for a difference:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/swItemId/kJ-149905-2

  Kind regards

  Shlomi

• HP Color LaserJet M277dw MFP (: can't stop double-sided default printing)

  How can I disable the default duplex printing? I disabled it in system / paper Setup / Duplex. Is there somewhere else? Other posts here say to go into the settings of the device - where is that?

  Hello
  Follow these steps to disable two-sided printing:

  Open the file that you want to print. On the file menu, select print. The print window is displayed.

  NOTE: The print window might be minimized. Click Show details to display all available parameters.

  Click on the settings drop-down list, it usually appears under the name of the program (e.g. TextEdit)
  Will appear as Copies & Pages within Microsoft Office applications.

  Select layout from the drop-down.

  Set the duplex as Off.

  You can save the settings as a preset by clicking preset > save current settings as preset.

  By default, the print job by completing these settings will remain until another preset is used in the future.

  Kind regards
  Shlomi

• HP Color Laserjet M476nw MFP: Printer unavailable

  I am now unable to print wireless from my laptop computer on our home network printer after upgrade Windows 8 to 10 of Windows. Now, everything that I try to print from Microsoft Word by default OneNote 2016. Indeed, original default printer HP Color Lasejet MFP M476nw, do not even appear in Word as an option. The printer is, however, listed under printers and Scanners in the settings, even if it is registered with the statement "Driver is not available." I'll be very grateful for any help to solve this problem if things will run as well as they did before the upgrade. Thank you, in advance, for helping me out this jam.

  Once you upgraded your computer to Windows 10, you upgrade your printer to 10 Windows as Microsoft told to do?

  Here is your web page with drivers and full software.   Just search the website of HP.

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=6457978&swLangOid=8&swEnvOid=4192

• HP Color LaserJet M277dw MFP: Disable auto power off after inactivity for HP Color LaserJet M277dw MFP

  What is the purpose of mobile printing solutions if you cannot activate your home printer?
  My printer stop automatically after 8 hours of inactivity and therefore makes it impossible for me to use mobile printing. The printer is connected via WLAN (without active ports to stop the closing).
  In the configuration, there are only options to stop after 2, 4 or 8 hours. No option on disabling of automatic shutdown.
  Pls do that for the people who work on the firmware updates, they must include an option to disable auto power off, many people are already complaining that and nothing has changed so far.
  Its just illogical. You make big announcements for HP eprint and other stuff, but your printers are not able to do so even if you could theoretically make eprint if your standing next to your printer all day.
  I just got this printer pluged and installed and already tired of this BS!
  I know that there is no solution, so just send it to the people who can change it.

  for all of you who read this post, I was in contact with the technical team of HP and they said that they don't give you the ability to disable auto power off on purpose, it is HPs energy-economy-policy to do and there are no plans to change this in the future
  in my case, I only WLAN's, yet is not automatically stop (although it should be), I guess I'm lucky that my router it ping every now and then and is therefore not stop
  If you can't fix it yourself with active ports and may not have at all, it will probably not option left than the back of the printer

• HP Color LaserJet M277dw MFP: Reset password - HP Color LaserJet M277dw MFP

  I forgot the password for the printer and may not know how to reset to factory settings (or the password itself) without entering. How can I reset the password?

  (To be more precise the password I put is not accepted eventually, but probably that I misspelled twice... (length 20, lowercase letters and numbers)

  This is a bug in the web interface!

  Solution: The length of the password must be maximum. 16 characters.

  (There is no warning when setting the password.

  But when you try to change the settings (safe) later, you will need to use the first 16 characters of your password!)

  PS: To reset the printer I pressed the lower left corner of the touch screen + home + back while turning on the printer

• HP Color LaserJet M277dw MFP: FAX ACTIVITY LOG QUESTION

  Hello

  I was wondering if there is a way that I can choose how far from going home with the fax activity log. I printed an activity log this morning but it goes up to 11/08/2016. I need to go a little further back. Is it possible to choose how far back?

  Thank you
  Natalie

  Hi Nathalie,.

  The fax activity log is limited to 30 fax jobs, any previous activity log is registered is no longer, and cannot be recovered.

  Kind regards

  Shlomi

• HP Color Laserjet M277n MFP: How to use the black cartridges only when the color toners are empty

  Hello team HP,

  I recently bought a HP Color Laserjet MFP M277n I printer I print black & white user only and really don't need color prints. How to set the printer options to print only black & white? How can I replace only the black cartridge when the color cartridges are empty? How many prints (approximate), we can take by toner?

  Kind regards

  Christèle

  Hi @Pavumba,

  Welcome to the Forums of HP Support!

  I understand you're wondering how to use black ink only on your HP Color Laserjet M277n MFP printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I see that you wonder if you need to replace the color cartridge when it is low. This printer is a printer AIO, therefore, you need to replace the ink cartridge when it becomes too weak to be able to resume printing. However, if you print mostly in black, you can configure a preset black only to print in black and white. This would help reduce the use of the color cartridges.

  NOTE: Composite black - for black and white images and photos, a mix of colors called 'composite black' can be used to achieve the quality significantly improved picture and soft gray tones that can be achieved with only black toner. For users who want to print images using just black toner, many HP printers color customer offer configurable options allowing the client to print using only black toner. For example, by selecting "print in grayscale" in the printer driver Specifies print using black ink only. For more information about the use of the toner cartridges, please see this article: how the Toner is used.

   

• HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n CONNECTED to THE NETWORK, SHOWS NO INTERNET CONNECTION

  HP Color LaserJet M277n MFP printer, is connected to the network and I am able to print and scan. During the attempt to get the HP Web Enable services in the Web services configuration page, it displays an error: "connection error, check the internet connection".

  After you enter the IP address of the printer in the browser, I am able to detect the printer. To enable printing of HP, but unable to do so finds out the above error. Tried a lot of things including re editing of. When I check the printer, it shows the proxy settings are required / incorrect, where, as confirmed by the supplier that they use the proxy server.

  Help, please.

  Hello @JljoThomas!

  Thanks for posting and welcome to the Forums of HP!

  I understand that you have a problem of activation of the functionality of web services on your MFP HP LaserJet Pro M277n. I'd love to help you with this.

  First of all, you have the printer connected directly to a wall outlet or is a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause. Issues when connected to an uninterruptible power supply/Strip/surge protector power
  In this document you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector
  ↑ This is not limited to the Laserjet printers.

  If this does not resolve the issue, we are going to let the router and unplug the power cable (NOTE: do not reset the router...), then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  If you are still unable to connect to web services after trying these steps, we can try to set a manual DNS server of your printer to connect to.

  On the front panel of the printer, press the wireless icon. Select it wireless TO get the wireless summary. Do not your IP address.

  1. on your computer, open a Web browser and enter the IP address of the printer in the address bar. This will bring up the embedded Web server (EWS) page.

  2. at the top of the page, select Networking.

  3. in the left side, select Identification network.

  4. in article for DNS, under primary (IPv4) enter 8.8.8.8, under secondary (IPv4) enter 8.8.4.4.

  5. Select Apply at the bottom of the screen.

  6. try to activate the web services again.

  If it is still unable to connect, try to enter 209.244.0.3 for the primary (IPv4) and 209.244.0.4 for secondary (IPv4)

  Hope this helps!

  

• where can I find the drivers for my hp laserjet cm2320 mfp printer

  I couldn't find a driver for hp color laserjet cm2320 mfp printer. My system is win 7.

  I couldn't find a driver for hp color laserjet cm2320 mfp printer. My system is win 7.

  -You know what you have for hardware: HP Color LaserJet CM2320 MFP

  So... what say you HP?

  Hardware support - including the drivers and other software that allow the device to interface with other software and hardware - is the manufacturer of the hardware device.

  This printer has been essentially abandoned in newer operating systems HP all in time, it seems...
  http://h30434.www3.HP.com/T5/printer-all-in-one-software/CM2320-MFP-has-been-abandoned/TD-p/218486

  Although it should 'work '...

  You can get the drivers and software, you can HP.  Select your specific printer if...

  • HP Color LaserJet CM2320fxi multifunction printer
  • HP Color LaserJet CM2320n MFP
  • HP Color LaserJet CM2320nf multifunction printer