WMM6 do not play any video file

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  I'd appreciate any help you can provide! Thank you!!

  See http://support.microsoft.com/kb/2670838

   

  It sounds like your question. I think you should uninstall this update and

  hide and see if that solves your problem. Please report.

   

   

  Barb

   

  MVP - Windows/entertainment and connected home

   

  http://digitalmediaphile.com/

   

  Please mark as answer if that answers your question

   

   

   

   

  I tried myself after experiencing the same problem and error code. I uninstalled the KB2670838 update, and then my Windows Media Player finally worked again. I also found that IE 10 must be uninstalled as well. Installation of IE 10 also automatically installs the update of KB2670838 platform. After uninstalling KB2670838, IE 10 automatically uninstall with it, better you hide two updates so that they do not install again. From the link in the previous post, I learned that the platform update is having problems of conflict with the AMD drivers. Good luck to you and hope this helps.

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  It is likely that the various files contain the CODEC, that are either not installed on your computer, or PrE is not able to use them.

  You list several types of files, and I urge you to first see this FAQ entry, then get one of the utilities file info, related to it, G-Spot, MediaInfo, or MediaInspector, then view the details on the different CODECS: http://forums.adobe.com/thread/440037?tstart=0

  In addition, WMP cannot play the video shows the probability of a CODEC problem.

  Or another of the great, try free media players, VLC Player, or MediaPlayer Classic HC. Both contain many useful CODECS, but they do NOT install them in the operating system.

  Good luck, and with the CODEC info, can anyone give your recommendations.

  Hunt

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  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I need to know how to solve this problem, it plays the audio, but will not play the video, my vista machine plays the same film in the same format with mediaplayer 11 but this xp macine will not help

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  1. could you give me the exact error that you are experiencing?

  The video codec required to decode and display the video can not be installed on your computer. For example, if you try to read a file that has been encoded using the DivX video codec and you do not have this codec installed on your computer, you will probably hear the audio portion of the file, but you will not see the video.

  Similarly, if you try to read a file that has been encoded using the MPEG-2 video codec and you do not have a compatible MPEG-2 decoder (also called a DVD decoder) installed on your computer, you may see an error message or encounter other problems of reading.

  For more information on finding and downloading codecs, see Codecs: frequently asked questions. For more information about installing an MPEG-2 decoder on your computer, go to theWeb page of DVD plug-in decoder.

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.