WMP11 loses data when extracting. All files are track 0 and the length of the song is not listed.

Using Win XP Pro & Media Player 11. Works very well for a long time. Recently, I have problems during extraction.

Album info & track is correct, and he rips it in the right folder (with the names of artist & album as folder names). But the WMP11 database is messed up. The names of the files/tracks are OK, but all the songs are track 0, and all other data such as the name of the album, genre, year and artist are all unknowns. WMP11 does not know the length of the songs.  I can change the data, but not the length.  How can I fix it?

Hello RHarrigill,

Thank you for your message.  It is possible that Windows Media Player 11 database must be damaged.  Please follow the steps below:
Exit Windows Media Player.
Click Start, run, type %userprofile%\Local Settings\Application Data\Microsoft\Media Player, and then click OK.
Note Windows Media Player automatically rebuilds the database.
If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:
If you are running Windows XP, click Start, click Run, type %userprofile%\Local Settings\Application Data\Microsoft and then click OK.
Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.
Please let us know if it did or did not solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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