Woman is trying to connect to my network. What needs to be done for his connection?

I am connected to a Modem Arries to my desktop computer. I left my wifer connected to my network, but she knows connection problems. If you require to connect to him, I'd appreciate it. Thank you.

Hello

1. is it wired and wireless modem?

2. How did she connects to the network wired or wireless?

3. what happens when she tries to connect?

4. what operating system is installed on his computer?

Method 1: Reset the modem and see if that helps.

Note: See the manual that came with the modem to reset the modem or contact the modem manufacturer.

 

Method 2: Wi - Fi and in Windows network connection issues:

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

For more information, see the article mentioned below:

Networking of computers running different versions of Windows

http://Windows.Microsoft.com/en-us/Windows-Vista/Networking-home-computers-running-different-versions-of-Windows

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