won't print excel documents

We have a Dell Vostro 200 desktop computer that we have recently upgraded from Windows XP to Windows 7.  We have a HP Photosmart c5580 all-in-one printer.  I have Microsoft Office 2003.  Recently downloaded HP driver version 13.0 for internet software.  I can print anything but a document/spreadsheet excel.  Error message says something about "Ne03.  What is the problem?

Redfletcher,

Thanks for the information. I want to you to try to create a new Excel spreadsheet. Office programs tend to store the old hardware information which can have references. You want to print the existing sheets?

Create the new sheet, it does not print? If this print then you will need to recreate your old sheets, or you can contact the Microsoft Office Support and see if there is a better way to solve this problem for you. Because the problem is only with Excel and other documents are able to print on your printer C5500 series, we know that the printer and the software are very good.

You also have the option to use Microsoft Fixit to try and troubleshoot MS Office, click on the link below to get started:

Attach it to MS

I hope that this helps, please let me know what happens when you create a new Excel sheet.

Tags: HP Printers

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