(Word2007 and Acrobat Reader 9.3) software applications do not respond (show the codes of errors/etc) ONE of my user accounts (running Vista Home Premium 64); will work perfectly on all the other (total of 3) user accounts.

8.3 and word2007 Acrobat (version family and student) does not not in one of my user accounts - no problem in others; downloaded Acrobat 9.3; problem persists in Acrobat; Failed to get support for Word as they know is no longer my (expired) product key. Any method to repair/restore/reinstall to only the affected user account.

Hi Chuck41,

Since both applications work correctly on some other user accounts except the account of a user that can occur if this user account is damaged.
You will need to create a new user account and then transfer the file and the settings of the user account damaged to the new user account.

For more information please visit the link below.
Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

I hope this helps!

Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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