Work stopped for blackBerry Smartphones

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• Error when downloading images for blackBerry Smartphones

  My bberry 8520 was working fine until I updated to Facebook but now I can't download the pictures on Facebook! Can someone help me deleted personal information to comply with theCommunity guidelinesand theterms and Conditions of use.

  Hello agogoman,

  Welcome to the forums.

  What happens when you try to upload a picture? You get an error message? Have you tried to uninstall and reinstall Facebook® for BlackBerry® smartphones application?

• Instant Messaging for blackBerry Smartphones will not work on wifi

  I got my camera a few months ago. I always have my iphone, it wasn't until last week when I was reminded of I have a blackberry and started using it. Unfortunately, I always have a hard time linking my IM using wifi. This will never work! For example, whenever I try to log-in using my yahoo Messenger, I always get an error message indicating that "Service not allows for this pocket. I think maybe since it is a preinstalled application I should be able to use my IMs (esp. yahoo and google) using the wifi as when you use your iphone or android devices. So is there a problem on my phone because I can't use my IMs using wifi? Also I'm using curve BB 9220. Thank you!

  Hello and welcome to the community!

  BlackBerry <> iPhone or Android

  BlackBerry devices have owners that require subscription to a package of data from your provider, even if you use these services via WiFi. I don't remember if the specific services you mention fall into this category or not, but you need to ring to the top of your service provider and tell them about the exact services that you want to use and then make sure that you subscribe to a package of adequate data from them to enable these services.

  Good luck!

• Keyboard for blackBerry Smartphones won't work - HELP PLEASE!

  My Curve 8900 is less than 6 months old, and suddenly the keyboad won't work, so I can't make/receive calls, and although the trackball works, it won't "click" to unlock. Seems to be an intermittent fault. As I have the Blackberry (it is not purchased via a service provider), I tried to contact customer service for Blackberry UK, who seems reluctant to deal with consumers. My service, O2 have been much more useful. How can I get a warranty repair/replacement, or solve the problem?

  Well, after a WEEK, I'm totally furstrated with Blackberry. They have NO customer service in the United Kingdom, and as I have the BB (not through my mobile service provider, with whom I have a single contract SIM) I could get repair/replacement of parts. the only way I knew solving it had to spend many hours in an O2 store in the United Kingdom (my service provider) who finally had sympathy with me and agreed to sent for repair/replecement. I had one today renovated. It seems that this keyboard problem is common - the guy in the O2 shop showed me a way to fix it temporarily, hold down the ALT and right SHIFT buttons and press the DELETE key twice. This gives the BB a battery quick re-difficulty.

  But I (and all of my colleagues (will now go to the iPhones, which are more reliable and they give better customer service.)) SHAME on Blackberry for their shoddy products and the non-existenet customer service.

• Locks of software upgrade for blackBerry Smartphones

  I had problems with my touch screen not working not.  After searching online it was suggested that the software might require the upgrade so I downloaded it.

  Now, my phone got lock up to 16% of the backup is complete.  I can't at this point that every time I turn the phone on it get to the same point and stop.  The battery hold a charge then over heating and I have to turn off the phone and remove the battery.

  Now, I get very frustrated that I cannot do anything with my phone!  Help, please!

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Support for blackBerry Smartphones Q5 India

  Hi, (question could be repeated)
  Before you buy BlackBerry, I knew that its market is not as varied as android, but to my great disappointment I couldn't find apps 'base' which should have a smartphone. I need a free application map or navigation and to my great disappointment that BlackBerry maps does not work in India, in addition to that google don't provide maps for BlackBerry.
  Please tell me is there any map application can attest to BlackBerry? Would be happy to install in my machine.
  Thank you

  No, as I said, they are available in Android apps which you call is able to run for the right amount of.
  You will need to get them on an Android App store, there is a good app called Snap specially written to help with this...

  http://supportforums.BlackBerry.com/T5/downloaded-applications-for/you-upgraded-to-OS-10-2-1-and-Wan...

• Up button for blackBerry Smartphones

  The top on my Q5 button doesn't seem to work - I have to push several times (5-10) to get the screen to close - and sometimes holding, and often I find myself all just stop the device.  But if I leave the screen on, I find myself at Pocket-dialing.

  It becomes very frustrating, as I wait for the device to start the device whenever I want to make a phone call.

  The seller States that since it is a problem of 'material', I need to contact BBerry, but all I can find are these support forums, although people very friendly and helpful, are not the representatives of BBerry.

  How can I contact BBerry for this lemon out of my hands?  It did not work properly for more than a week since I got a year-and-a-half ago.

  Thanks for the info.  I pursued this because of them, but the problem is not with the service, it is with the hardware itself - and got absolutely no response from anyone in Blackberry on this subject.  They seem to be more interested in selling new units that keep the customers.

  I appreciate the time you took to answer.

  Take care.

  IBM

• My torch for blackBerry Smartphones became a brick? Help.

  I have an AT & T 9800 I unlocked and use on T-Mobile and last week Thursday July 7, I've updated being two Xobni address book applications, the other was Twitter for BlackBerry v2.0.0.16. When my flashlight restarted after downloading the two apps screen basically everything went black and the red light was then the phone started to reboot again from the beginning. I don't have a day to the new os 6.0.0.600 so I know not who has nothing to do with it, but it's weird that on the eve of this os was released my torch has stopped working. I tried to pull the battery on a million times and leave for a day, then try to start it, now I've been leaving the phone plugged into a power source and just running and constently through the restart process, but never turn on completely.

  I've tried everything I can think of and I tried to erase the device through my BlackBerry Protect using my BlackBerry ID application, but it can not connect to my device. I can't seem to get hold of someone at AT & T who can help me, anyone know any options at all for this problem. Thank you.

  Mark, I'm sorry to hear about your device problems!

  First of all, let's see if we can get your BONES removed from the device by using an application called BBSAK, you can get here.  That que telecharger download on your PC, then plug your device and launch the app BBSAK.  I hope that BBSAK will recognize your device and we will be able to erase the OS so you can recharge.

  If it does not, this method, although a bit outdated, has been used successfully many times.  Takes some patience, but it works.

• Applications for blackBerry Smartphones does not

  I've been upgraded to version 6 on my 9300 curve but when I downloaded a few applications, they do not work.

  Hi and welcome to the Forums!

  A little sparse on the details... "they don't work" could mean that they launch, they communicate, or a myriad of other possible symptoms. Accurate description of what you're trying and that happens helps us not to guess.

  But, since you have left to guess, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• Storage of applications for blackBerry Smartphones

  Hey everyone... I use my 9790 bold, he repeats to me my memory to applications is 512 MB internal memory of the phone's 8 GB! So is there anyway to increase this limited storage for applications? In addition, this space does not increase if I use an external MicroSD memory?

  Hello...

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and fixed (size: 512 MB in your case) space that is available to the House of the OS itself, as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Good luck!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• Japanese language for blackBerry Smartphones

  Is it possible to have the BB Curve 9220 installed a Japanese language?

  Japanese reading is OK, but I'm unable to type with it. ):

  For the moment, I can only use Japanese by copying and pasting the characters of a note that I downloaded. ;_;

  But it is not practical.

  Can someone help, please?

  Thanks in advance!

  Hi kagamine

  Welcome to the BlackBerry Support Community Forums

  Yes, it is possible to install the Japanese language on your curve 9220, all you had to do is download a pack of BONES all the language and then install it on your PC, then he had to use BlackBerry Desktop Software to add the Japanese language. You can try this way:

  1. download and install on your PC of any OS pack with any language or multi-language pack by carriers

  • (Make sure you download for the same phone model)

  2. download and install the latest version of BlackBerry desktop from here BlackBerry desktop software software

  3. search your drive C: Vendor.xml and delete them, there may be one or two vendor.xml (on the change of your Pc as your records option to show the hidden files/folders):

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\Windows UserName\AppData\Roaming\Research in Motion\BlackBerry\Loader XML

  Once done open BlackBerry Desktop Software (7.1) > select Applications. > in the section of language and support for entry , select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > click apply.

  KB13067 : How to get smart BlackBerry phone language packs.

  Please try it and let us know.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Error Bluetooth for blackBerry Smartphones

  Hi guys.

  I am very new to this community and not much tech savvy so my question may sound silly. I have the BB 8520 curve. and m nt able to receive data from mobile phones or pc via bluetooth. Cell phones & system can be coupled with my BB and I am able to transfer the data, but I'm not able to receive the data. The Error Message is "BLUETOOTH CONNECTION FAILED"

  Also when I click on Menu - Option - phone option my crashes the cell. This is really frustrating for a beginner like me.

  Any help or suggestion is really appreciated...

  Matching and send content from another phone follow the below on your phone.

  The recipient's BlackBerry smartphone

  1. On the smartphone home screen, select support.
  2. Select a type of media (music, video, ringtones or images).
  3. Press the Menu key, then select receive via Bluetooth. The file transfer dialog box appears, followed by a prompt to save or cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.

• Error App Myspace for blackBerry Smartphones

  I have the Curve 8330 with Alltel. This issue just started to happen out of nowhere. When I go to the Myspace App I get this error "there was a communication error with Myspace. I am still able to update my status & mood, but nothing else works. All other screens just constantly "loading". And my friends on the homepage says 'loading' status. However I can check the updates successfully.

  I wonder if there is a problem with my myspace account because when I login under someone elses name I don't have this problem. But I can not yet know what is the cause. I registered my e-mail address with my phone to see if that had something to do with it, but I still had the issue...

  I tried the following:

  1 uninstall & reinstall the application. However when I reinstall somewhere, I'm automatically reconnected. It is not clear the previous memory of the Myspace app. How would I fix this?

  2 return Service directories. However the service book Myspace does not appear in the list of service books.

  3. traction battery

  4 connection under someone elses name. Everything works well for them. It gives me this message "receipt notifications Myspace, your Myspace login email address must be associated with your smart phone BlackBerry." I click on continue & loads of everything very well.

  5 wipe clean & reinstall 4.5 did not help.

  Thank you

  Welcme to Frums

  I think that this may be a myspace for blackberry case. I had the same problem periodically.

• Application of blackBerry for blackberry Smartphones Google

  Hello

  I just downloaded google app for blackberry which redirects emails to blackberry and I also setup BIS with my network provider so I have copies of emails and it works very well... I was wondering if it works fine if I remove my network provider BIS and I just have data on my phone?

  Thank you

  Mihir

  As long as this "data package" provided by your network provider IS the BlackBerry data Plan, you'll be fine.

  Otherwise, a generic data plan or the boot does not work on BlackBerry.