Working Mobile HP ZBook 17: HP ZBook 17 - how to locate the slot for failing to DIMM

When running memory diagnostics, I get a failure where newspapers are pointing to "channel Num Num 1 DIMM 0"- but nothing on which four slots contains DIMM failure.

Where can I find documentation that translates this DIMM/channel numbering scheme to the numbers 1-4 or location physical location (primary or Expansion) mentioned in the service manual?

I tried to keep this brief and precise question, but I can provide more details if necessary.

Thank you!

I resorted to an approach of trial and error to swap DIMM and execution of diagnostic tests to find the bad DIMM.  It was tedious (especially where I had to keep remove the optical drive and the keyboard to switch to the primary slots), but I finally managed to determine that I had TWO bad DIMM, replaced those with the new, and I'm back running with 32 GB.

I never got an answer about the Diagnostics DIMM numbering at the locations of the physical location to translate, but I managed to learn more through my tests.  Here's what I've been able to determine:

PHYSICAL DIAGNOSIS

Channel #? / DIMM #0 main site #1

Channel #? / DIMM #0 main site #2

Channel #1 / #1 location #1 DIMM Expansion

Channel #0 / DIMM #1 Expansion Slot #2

This should really be recorded somewhere and maybe I wasn't able to find the right document.  I hope this information helps someone else.

Tags: Notebooks

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