WSD Print device driver error prevents the standby machine

Hi all.  I've been struggling with this problem for a few months, without success.  On my system: Dell PC, Vista 32, SP2, using a Brother MFC 490 all-in-one that is connected to my wireless network.

My problem is the following: a few months ago I noticed that the Bureau has refused to go to sleep, instead showing a popup that says, "the device driver for the WSD print device prevents the standby machine."  It's embarrassing at the very least, a waste of money and the system of life at worst.

I tried the following without success: restored the system to a point before the show, updated the wsd, uninstalled/reinstalled the wsd driver driver & peripheral, uninstalled the Brother software (the printer has remained on the system, thanks to the auto detection) and banged my head with great enthusiasm on the keyboard.

If all goes well, there is a relatively easy fix!  Thanks for your suggestions...

Hello DFontanella,

The error message indicates that there is a problem with the driver and preventing the computer to go to sleep.

I suggest you uninstall the drivers for the device. Disconnect the connected device and try to load the generic drivers of the printer in the back.

Also try to restore the driver from Device Manager:

To roll back a driver in Windows send the driver to the version that was finally installed for the device. Restoring a driver is an easy way to return a driver for a working version when a driver update fails to fix a problem or maybe even a new problem.

1. open Device Manager. To do this, click Start, type device in the area Manager search and then click on Device Manager in the list programs.

2 right-click the device for which the previous version of the driver is desired and then click Properties.

3. click on the tab drivers.

4. click on Roll Back Driver.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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