WSN-9791 Firmware

I'm trying to update the firmware on my WSN-9791. I see the 9791 in Max and OR network browser. I use MAX version 4.7.7f0. The current version of the firmware 9791 is 1.0.1. I have the ni9791fwROM_LV861_LV2009 file. Once I click on the Firmware update, I click Yes and I see: Check The WSN gateway Firmware consistency... After that a few seconds, an error message appears saying: a communication error occurred during the update the WSN. Reboot and try.

I tried to restart but it does not work.

Any help is appreciated to muvh.

Thank you

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Hi wv,.

It seems that it is a network connection problem. For the most part, the software installs our hardware restarts in installation mode and trying to reconnect to the computer now to begin the installation of the software. At this stage there may be re-problems connecting to the PC. In practice, this problem manifests exactly as you described.

Here are a few troubleshooting steps:

-Drop your firewalls

-disable the antivirus

-set your camera to have a static IP (see this kb).

-turn off wireless on your PC

If your computer has multiple ethernet ports or several cards it can also cause problems like this.

I would like to know how they

Tags: NI Software

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