Xbox one load and play light kit not or white

When I plug my charging cable it charges the battery but the orange and white lights do not shine. I did a hard reset and made sure its plugged in properly. What can I do more? Or how to fix it?

Hello

Your Question is beyond the scope of this community...

I suggest that repost you in the Xbox Forums.

"Xbox a Preview program FAQ.

http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

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http://forums.Xbox.com/

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