Xbox play and charge kit not recognized

I'm on windows 7 64 bit and when I try to my charge controller with the game and the charge kit, it says device not recognized and it will not load.

I did the other day and it works fine, but not it does not at all, and worse, it's that even if I connect directly to my xbox it does not load.

FOR ANY XBOX PROBLEM:

XBox - Support
http://support.Xbox.com/en-us/pages/default.aspx

XBox - Contact us (support)
http://support.Xbox.com/en-us/contact-us

XBox - Support Forums - and my XBox (top-right)
http://forums.Xbox.com/

Tags: Windows

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