XP corrupted user profile. Copy the files to the new profile. Access denied

I have been using my administrator as the profile of my work profile. Recently, my profile became corrupted and I implemented a new Administrator profile. However I'm unable to access my old files or e-mails in outlook.

The instructions I found explain how to copy a profile to another user when logged in as an administrator of third. I followed these instructions, but when I try to highlight the files in my old (corrupt) profile I get the access denied error message. He also told me that the folder is empty when I know that it is not. I get the result even if I try to do it from any administrator account. Help!

Hi kevjmc,

1. you receive the error message with all files and folders?

I suggest that you start the computer in safe mode and try to copy or move files and folders check if it works.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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