XP does not have my file (.exe)

My window XP will not run an .exe file. He asked if I want to run it, but when I clicked on Yes, it did nothing. Looks like there's something blocking to run.

  • I have download a new copy or copy (with the help of a USB key for example) the computer of your brother that you know you have a good copy.
  • Reset.
  • Make sure that you are logged in as system administrator.
  • Download and install .NET Framework 3.5 on your computer (the .NET Framework is a requirement of the thing you're trying to use - so if you have not installed, it will not work.)
  • Reset.
  • Make sure that you are logged in as system administrator.
  • What service pack have installed you on the system?  TomTomHOME requires the most recent (SP3 for Windows XP.)  If you do not have the last, correct it and restart and reconnect as a system administrator.  If you do not have SP3 - continue...
  • Then, double-click the file.
  • If you see nothing - open the "task manager" and list the processes running - see if it is listed.

If after all this - it does not work...

http://UK.support.TomTom.com/app/home
(Visit the forums for support for the product... ( http://discussions.tomtom.com/)

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