XP opens with symbols instead of letters, making it unreadable files and icons in the task bar and office

To start my computer opens with letters replaced by symbols.  I ran antivirus, antimalware, etc. and finally went to the restoration of the system, and allows a point of restoring a couple of days before returning to the letters.  A few days later, the same problem occurred.  No, the system restore has no previous restore points available dates and I'm stuck. Help.


HI AskDrL (and this also applies to the DrLHP - but you should follow the advice of the PA bear and not post back here if it does not help you - unless I suspect you two are really the same person with two usernames).

Try a clean boot (Vista and W7) http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit at the origin of the problem. Follow the procedures described in the article. Once found, remove, delete, disable or uninstall. Once don't forget to reset your system back to the normal state, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work. If you are using XP, see http://support.microsoft.com/kb/310353 and http://support.microsoft.com/kb/316434.

Try starting mode safe mode with networking to see if the problem is here.  If this isn't the case, we have little room to work.

Check the display properties to make sure that fonts and styles are correct:

In XP, see http://support.microsoft.com/kb/140752/en-us.

In Vista, see http://www.vistax64.com/tutorials/78281-advanced-appearance.html

In Windows 7, see [2] http://www.sevenforums.com/tutorials/282-window-color-appearance-change.html?filter = appearance

Check the locale and language to ensure that they do not appear in something weird and are set to standard English with normal fonts.

Check Device Manager to see if there are problems with the video or monitor.  Whether (or not), go to the manufacturer of the computer or a web page of the manufacturer of the device and get the latest driver, firmware or software for the video card and monitor that are appropriate for your devices and your operating system.  To update all that is available and there is place and then reboot and see if that helps.

If this does not work, I recommend repost you in the Windows Forum where experts in this will be more than happy to help you: http://answers.microsoft.com/en-us/windows/forum/desktop?page=1&tab=all&tm=1300700638376 but first, to the top, where it says Windows Version, use the dropmenu to select your, then you will find yourself in the appropriate forum for your system.

I hope this helps.

Good luck!

P.S. If you are the same person, then you should uninstall it and use on McAfee removal tool as having AVG installed at the same time and it can cause disorders and problems - I doubt that what we see here, but it still needs to be done.  After normal uninstallation of McAfee, use the removal tool to get rid of leftovers: http://service.mcafee.com/FAQDocument.aspx?id=TS100507.  I don't know if this will solve the problem, but this should be done in any case that is likely to cause other problems on the road later.

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