XP OS CD in the CD player broken reistalling all-in. Where can I get replacement drive please?
Hi all
I had to do a clean reboot. In HD and just starting to install the operating system when a huge 'bang' and the CD of Windows had exploded in the CD player!
Now, I have no OS on my computer. Where should I go for replacement for XP Pro SP2 disk? I have the key ID.
Thank you
Ian
"suketezu" wrote in the new message: * e-mail address is removed from the privacy... *
Hello
If your copy of Windows XP was preinstalled on your computer, then you will need to contact your computer factory for a copy of the recovery disc, because a manufacturer computer system is configured to work only with the drive, with what he came unquely.
However, if your copy of Windows XP was purchased separately, you can call Microsoft Supplemental Parts at 800-360-7561 they are open Monday to Friday from 05:00 to 19:00 PST. :-)
This is in addition to the view of "suketezu".
Although the CDs can scratch or break, they are quite hard. It takes a good amount of effort to cut or break a CD into small pieces. It is the first time that I've never heard a CD that "exploded in the CD player!
Something must have triggered the 'explosion', and I suspect that a static part in the CD player (probably the lens) is entered in contact with the spinning CD and ripped it leaves. Maybe the CD sat firmly in the CD drawer. However, it does not really matter how the accident happened. If it was powerful enough to destroy the CD, it is probably damaged the CD player. If so, you certainly need to replace all of the CD disc, in addition to the disc.
Tags: Windows
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