XP SP3 help & problem of taking in charge

For some reason, I've lost "Help and Support" and it does not open.  I got this message: "Windows cannot find"helpctr.exe"make sure you typed the name correctly...» »

I worked with this problem for a while.  I finally got "Help and Support" in Services', I could start to "Help and Support" by going to "c:\windows\pchealth\binaries" and double click on "helpctr.exe" began and all the parts I used to work here very well.

I can't even start it from the 'Help' menu or the menu 'start '.  Same error message as above.  Frustration, I created a batch file to open "Help and Support" I called him 'help.bat '.

It reads this: cd\windows\pchealth\helpctr\binaries

begin to helpctr.exe

It runs from this batch file, that I placed on my desk.  I suspect a registry problem which I think is the cause of the problem in the first place, caused by a cleaning program, that I must have run.

How can I fix the registry for you this problem disappears.  Thanks in advance for your help likely.

Windows XP Professional, Build 2600xpsp_sp3_gdr.100427 - 1636 (Service Pack 3)

eMachines T2682, 2 GB of Ram, all the updates of course pilot

Please answer questions following diagnosis by number in your next reply (no need to quote this post):

1. how your message/problem is related to the features of Internet Explorer?

2. did you recently do a repair for a reason WinXP install any?

3. what application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

4A give Norton or McAfee application already installed on the computer?

5. do you have a Norton or McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

==================

Cannot load help and Support Windows:
http://support.Microsoft.com/kb/555472

Menu help and bootable media will not open:
http://support.Microsoft.com/kb/555329

You cannot open the help and Support Center in Windows XP:
http://support.Microsoft.com/kb/888018

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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