XP SP3 read the Roxio Creator 2011 drive - why not?

I recently bought a Roxio Creator 2011 software but my system won't read disc. I checked that I meet the requirements for the program and everything works properly and I have all the updates for XP Pro. I went round and round with Roxio for several weeks. After I appealed to BBB, Roxio sent me a replacement drive, but Windows will not read it either. I am able to read/play all THE other drives I - except Roxio. They don't tell me why it does not work.

Thank you
Ed

If they send you a dvd disc, it may be a problem with the dvd drive on your computer.

You should check the home site of readers of dvd for updated drivers or the faq.

Tags: Windows

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