XP update demolishes my Qosmio G10-133 screen resolution

I'm running a two years old G10-133. Great and reliable machine. The reason why I bought it was because he has big screen resolution/sharpness for MS Word and Outlook emails texts.
For various reasons that I do not download the MS Windows updates that are often available in a pop-up at the start (hint that they may bring more problems than they solve). In any case I have recently (despite running Norton Security all the time) picked up some kind of malware villain in Google which diverts approximately 50% of the links google after a search and then sends to an another search engine with links.

The Norton firewall and windows not picking up these or clean them up, so I tried the free Spybot to get rid of them to no effect.

Finally rang Toshiba Europe support and the guy he recommended that:

(1) do not use Norton. Waste of time and money and slows down the machine. Download the new freeware Windows Defender instead.
(2) do all the XP updates
So I started with all the windows updates (charges), including Internet Explorer 7.

Guess what, after restart the computer is a bit slow grumpy, but worse still, the screen resolution (sharpness and clarity of the text) has deteriorated in Word, Outlook and Explorer.

So I called Toshiba support again (I'm on a contract of three years warranty) and they could not solve the problem or propose something and seemed surprised that happened. We checked the things of common screen resolution in control without result panels.

Then I gave up, train of the restoration of the system before any updates.

The computer is now stable and the resolution of screen back to where it was.

Issues related to the:
(1) can I get XP and 7 EXP updates and still get my old (better) screen resolution.
(2) what to give up idea good/safe Norton for Windows Defender?
(3) any ideas on how to prevent the diversion of Google links?

Any help much appreciated

Post edited by: holtom

Hello

1.) it's very strange and I have never heard bad display quality after the installation of the updates from Microsoft!
I think you should try to contact the Microsoft support and maybe they know something about this strange behavior.
But have you tried to update the graphic driver and/or BIOS?

(2.) it is true. I installed the Norton System Works several months ago and my unit started very slowly with preinstalled Norton Antivirus.
I removed and use and freeware AntiVirus application called "Antivir".
I don't want to use the MS Windows Defender. But I'm not saying that this application is bad.

(3) I don't know what you want to do, but I don't think it has anything to do with your Toshiba laptop ;)

Tags: Toshiba

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