Xperia Z3 (D6603) can not suddenly load/synchronization via Windows 10 Desktop/Xperia companion/Media Go
Hello, I hope someone can help me to ...
I was fortunately charge/sync my Xperia Z3 (D6603) with my computers desktop and laptop Windows 10, using Xperia companion and Media Go through the cable USB of Sony for the best part of two years. My Z3 can be recharged using the ankle of the socket and the USB cable.
I continue to be able to do the above with my laptop Windows 10. However, my desktop Windows 10 pc suddenly shows missing or errors of driver corrupted in Device Manager when I connect my Z3 via cable USB Sony - and any other USB cable I've tried. I can't load or synchronize my Z3 with the USB cable provided or any other cable via my desktop Wondows 10 pc.
Here is a list of the efforts I made to fix this desktop pc driver:
1. downloaded Xperia Z3 drivers of developer.sonymobile.com/downloads/drivers and tried to install these using the procedure "Add legacy hardware" in Device Manager. The result is as follows:
Entry 'sa0111 Sony - Sony sa0111 ADB Interface Driver' Device Manager with yellow exclamation point triangle
With Xperia Z3 attached via USB and powerful device - Action - Scan for changes on the hardware Manager, there is a subsequent Device Manager entry ' other devices - unknown device.
2. restart Windows 10 desktop pc with Xperia Z3 still connected via USB results in same as Device Manager entries above.
3. hardware error codes received Windows are:
Code 19 - Windows cannot start this hardware device because its configuration (in the registry) information are incomplete
or damaged.
Code 18 - reinstall the drivers for this device
Code 28 - the drivers for this device are not installed. A section of installation of service in this INF is invalid.
Code 10 - this device cannot start
4. Uninstall and reinstall the drivers in Device Manager
5 uninstall Xperia Companion - restart the desktop Windows 10 pc - reinstall Xperia companion
From what I've been able to grasp, my problem is certainly desktop on pc (computer pc laptop continues to work like in a dream) and I'm now ideas for moving forward with.
A Question - is it Sony software available for download, which I can run that exercise would eliminate any trace of pilots Z3 Xperia, Xperia companion and Media Go to my desktop pc so that I can start again "from the new"?
and...
Does anyone have suggestions/solutions Can I implement to restore the charging/sync features using my Windows 10 pc?
With my thanks in advance for your consideration and the entrance,.
johndoc37
Hello NeoBaum,
I solved my problem... turns out to be a matter of simple to reinstall the drivers of PSG.
I found the following article told me exactly what to do.
See you soon
johndoc37
Tags: Sony Software
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