XPS 400 - Windows XP SP2 can not find my two hard drives when you try to install the OS

Help, please! My XPS 400 system crashed with an error hal.ddl.  Was able to copy my important data on a disk external usb.  Tried to re - install windows XP on the old disk and windows does not recognize the hard drives.  I have two drives a Maxtor 250 GB and a 160 GB Maxtor.  I am able to run the utilities on disks and they spend.  After many trys, I thought since I was my important data on the external usb drive, I would go buy a new HD and start all over again.  I bought a WD 500 GB drive and you guessed it, windows xp couldn't recognize the disc. I use Windows XP service pack 2.  I read that Dell had the F11 recovery tool and I ran with success.  However as I started to load some of my programs on the disk, it seemed super slow and I don't know that I have confidence in it.  What should I do to get Windows XP to recognize my drives on the installer?  FRUSTRATING!


Tags: Dell Drives

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