XPS 8500 won't sleep automatically

Computer will not fall asleep by himself. Windows 8 Professional 64 Bit is the operating system.  Parameters of sleep = sleep after 10 minutes.   Suspension selective USB = on.    Drive hard sleep = 9 Minutes.    Wake timers are disabled.   We suspended suspect Applications and the computer still won't sleep.    If you have any suggestions it would be appreciated.


Hi supersystem1121,

Please try the mentioned below as follows:

  1. Click the Start button, select Control Panel, click System and security, and then click Power Options.
  2. On the select a power plan page, click on change settings for the plan for the plan you want to change.
  3. The parameters of change for the plan of the page, click on change advanced power settings.
  4. On the Advanced Settings tab, expand sleep, expand allow hybrid sleep and select IT.
  5. Under the Advanced Settings tab, expand sleep, Allow wake timers, select activate.
  6. Under the Advanced Settings tab, expand USB settings, under USB settings USB selective suspend settings, select Enable.
  7. Select apply then OK to save the changes.

Check if the above steps work and that it respond.

Tags: Dell Software

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