XPS 8700 Fax / Data modem not recognized after mode 'sleep'

I have an internal modem installed pci-e.  After the system goes into sleep mode, the modem is not recognized.  Resolution is to draw the pci-e card, restart the system, then stop again, re - install the Fax/data modem and it is recognized, until the system goes into sleep or stop mode.

How can I keep the device recognition, didn't have to pull on the map and re-insert/install whenever I start?

When I look at the Device Manager after the mode standby or shutdown, the device will display hidden and not connected to the system.

System BIOS is updated to the current 10 A

Always include the version of Windows in your messages.

You may need to change sleep settings and possibly disable hybrid sleep by using the Windows power options, and/or adjust the power options in the BIOS Setup.

Tags: Dell Desktop

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