XPS cannot switch to standby or Hibernate mode
Hello
I saw a similar post here, but I couldn't solve the problem...
My Dell Studio XPS 13 has a strange problem:
When I close the screen (it closes down), the computer is not enter standby or hibernation mode, and rather that the screen turns black. 'normal' in the keyboard lights stays on and lights side indicate that the computer is running always full power. You can say that on hearing the noise of ordinary fan.
Trying to put it to sleep by start = > sleep/hibernate - the same thing happens - computer still works but the screen goes black.
Basically, therefore it is blocked until I forced closure (by the close button).
Should I update the BIOS? would it be useful?
I use windows 7.
Thank you...
Hi oren_m,
Please check the power options are set to sleep/hibernate for the option "when I close the lid. (See attached snapshot)
If the problem persists, please reinstall the graphics driver. Enter the number of Service and the appropriate operating system and download the latest video drivers from the link below.
Tags: Dell Software
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