XPS L501X no internet connectivity

Hi all.

I can't connect to internet either through a WiFi connection or ethernet on my XPS L501X 64 bit running Windows 7. This problem occurred suddenly after a microsoft update failed. The Action Center lists a number of problems including;

Host process for Windows Services. Windows Update installation problem

Microsoft Malware Protection utility command line (3)... Telemetry MP

Microsoft Management Console... Stopped working

Network Diagnostics Framework (4)... Impossible to diagnose and repair problems

Windows Wireless Lan 802.11 Extensibility infrastructure... Stopped working

I can copy the technical details on Notepad and send them if it would be useful to determine the problem and find a solution.

Of course, no connection internet, I have been unable to report the problem, find solutions or run diagnostics online and use another laptop to connect.

I downloaded and installed the latest driver and nothing helped (Intel Centrino Wireless-N 1000) WiFi adapter. I used the Wizard update Intel thingy which uninstalled the old adapter and installed a new. I have not updated the Realtek PCIe GBE Family Controller driver, but when I click on update driver, it indicates the the latest driver is installed. All devices are listed as working properly.

Any help will be greatly appreciated.

stalkee,

Download drivers Intel Centrino Ultimate - N 6300, Centrino Advanced - N 6200, Centrino Wireless - N 1000, v.13.2.1.5, A01 and save it on your desktop.

Making a system rstore point.

Start, Control Panel, Device Manager, right click on Intel(r) WiFi Link 1000 BGN, on the left, click on uninstall. Tell him to remove the drivers and software.

Restart your computer.

When you reconnect, the new hardware wizard will try to install the drivers, but fail. Install the drivers saved to your desktop.

Try to connect. What is going on?

If you can't connect, go to a hotspot in your area and try to connect. Can you connect?

Rick

Tags: Dell Products

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