XPS15 daily 9530 crashing after 10 Windows

I'm fighting this 3 months since I've upgraded to Windows 10 64-bit from 8.1 Win which worked brilliantly. Unfortunately, sound drivers are missing from the basic features such as the equalizer, microphone wasn't working all Win10 and more - you had to literarly shout as loud as possible while the other person on the line to hear what anyone - or not at all.

Nevertheless, well sure dailiy new drivers for the video card Intel 4600 on the Dell Web site, although the new version is available on Intel, on the Dell website is still dating 16 September 2015.

Since the last crash showed, I downloaded the last Dell Foundation Services, which fails to install.

Name of the failing application: ShellHelper.exe, version: 1.0.0.0, time stamp: 0x55d2ca24
Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0xe0434352
Offset: 0x000b3e28
ID of the process failed: 0xe88
Start time of application vulnerabilities: 0x01d111d19d471444
The failing application path: C:\Program Dell Foundation Services\ShellHelper.exe
Path of the failing module: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report ID: 5ce19678-47be-4aa7-8529-287ca70a3b02
Faulting full name of the package:
ID of the failed package-parent application:

I uninstall the previous version of Dell Foundation Services, however, the instalation still does not work. Here is the log of the Dell Foundation Services installation failed:

29/10/15 08:09:55] update of the Package execution started
[29/10/15 08:09:55]    Original command line: ' C:\Users\Emanuel\Downloads\Application_P93XT_WN32_2.2.65.0_A00 (1) ".". " EXE ".
[29/10/15 08:09:55]    DUP Framework EXE Version: 3.4.1.76
[29/10/15 08:09:55]    DUP release: P93XTA00
[29/10/15 08:09:55]    Initializing the framework...
[29/10/15 08:09:55] logo.png
[29/10/15 08:09:57]    The user command: participated in
[29/10/15 08:09:57]    Value capacities DUKE: 2097151 (0x1FFFFF)
[29/10/15 08:09:57]    DUP of the vendor software version: 2.2.65.0
[29/10/15 08:09:57]    Local model/system Compatible with this package? Yes
[29/10/15 08:09:57]    Local system OS Version: 10.0.0.0
[29/10/15 08:09:57]    OS Compatible with this package? Yes
[29/10/15 08:09:57]    Local system OS language: EN
[29/10/15 08:09:57]    Language is Compatible with this package? Yes
[29/10/15 08:09:57]    Extraction-miniunz path: C:\PROGRA~3\dell\drivers\APPLIC~1.0_A\miniunz.exe
[29/10/15 08:09:57]    Extraction-arguments: x - C:\Users\Emanuel\DOWNLO~1\APAA4B~1.EXE o d C:\PROGRA~3\dell\drivers\APPLIC~1.0_A
[29/10/15 08:09:57]    Extraction-GetExitCode: 0
[29/10/15 08:09:57]    Identified behavior: participated in
[29/10/15 08:09:57]    The payload temporary log file name: C:\ProgramData\dell\drivers\Application_P93XT_WN32_2.2.65.0_A00 (1) \DUP24F5.tmp
[29/10/15 08:09:57]    "" Command-line translated: DellFoundationServices_v2.2.65.0.exe /Verbose""C:\ProgramData\dell\drivers\Application_P93XT_WN32_2.2.65.0_A00 (1) \DUP24F5.tmp.
[29/10/15 08:09:57]    Path: C:\ProgramData\dell\drivers\Application_P93XT_WN32_2.2.65.0_A00 (1)
[29/10/15 08:09:57]    Identified behavior: participated in
[29/10/15 08:10:01]    Add the software provider Log: (1) C:\ProgramData\dell\drivers\Application_P93XT_WN32_2.2.65.0_A00 \DUP24F5.tmp
[29/10/15 08:10:01]
-Beginning of the software vendor log-

[29/10/15 08:10:01]
-End of the software vendor log-

[29/10/15 08:10:01]    Software Vendor return code: 1203
[29/10/15 08:10:01] logo.png
[29/10/15 08:10:01]    (MUPXMLParser::GetResultName): * return Code of the vendor is not found in Mup.xml
[29/10/15 08:10:01]    Exit Code Name:
[29/10/15 08:10:01]    (DupAPI::GetReturnCode): * cannot find the value of the DUP for:
[29/10/15 08:10:01]    Exit code value: 1 (0x1)
[29/10/15 08:10:01]    Result: FAILURE

Honestly, for a machine that cost more than $2,000, it's amazing how slow the dev. drivers are available for Win 10, who is now out for a few months. I can't believe that manufactors can simply throw away such an important product updates as XPS 15 - which is still the flagship of laptops right now.

Everything worked smoothly, with gusto and incredibly well developed 8.1 to win, so I am confident, that there is no problems hardware but software - need drivers all updates in Win 10 same versions that were in Win 8.1.

For everyone else, do not upgrade to win 10 If you have a XPS15/9530 no matther what others or say Microsoft.

The most used video drivers such as:

9530_Video_Driver_7FRD7_WN32_10.18.15.4271_A02. EXE

Version 10.18.15.4271, A02

9530_Video_Driver_7GFMG_WN32_10.18.13.5354_A01. EXE

Version 10.18.13.5354, A01

Audio:

Driver Realtek HD Audio ALC3661

9530_Audio_Driver_Y6K5Y_WN32_6.0.1.7610_A01. EXE

Version 6.0.1.7610, A01

Best regards, pianist4Him.

In the case where anyone would ever bother to reach has reported to the R & D team (Dev), here are the details for the Intel video driver problem:

Driver management concluded the process to install the driver kt108500.inf_amd64_f1e1486049a3f80f\kt108500.inf for ID Instance of device PCI VEN_8086 & DEV_0416 & SUBSYS_05FE1028 & REV_06\3 & 11583659 & 0 & 10 with the following status: 0x0

Uninstall, reboot and re - install - does not improve things.

In addition, the microphone is 10 times less sensitive with the Win 10 drivers who lack Equilizer and management focuscing for a microphone. that is, win 10 pilots look at like 2 or 3 version primar/Sour win 8.1 versions.

Long story short - I had only headaches since the upgrade to win 10 - for your good, if someone else was a XPS 15 9530, stick/a with Win 8.1 - it works like a charm and it's an incredible machine. Upgrade to win 10, now - stlil more than 6 months after, the drivers are a pain - as appropriate.

Tags: Dell Laptop

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