XT1096 "could not do unlock data"?

Im trying to unlock the bootloader for my Moto x using the official website of motorola, but when I enter the code "fastboot oem get_unlock_data", I get this error:

(bootloader) Could not get it unlocked the data! [0.059 s] done right. total time: 0.061 s

If it helps, this is the result of ' fastboot getvar all ":

version (bootloader): 0.5
version-bootloader (bootloader): 6016
product (bootloader): victara
(bootloader) secure: Yes
hwrev (bootloader): 0x82BF
Radio (bootloader): 0 x 4
MEM (bootloader): 16GB Samsung REV = 07 PRV = 0 TYPE = 57 b
(bootloader) ram: 2048 MB SDRAM DIE S8 Elpida = 4 GB
(bootloader) cpu: MSM8974AC ES1.1
SERIALNO (bootloader): TA992196E3
CID (bootloader): 0x0000
channelid (bootloader): 0x00
UID (bootloader): 3645470D0B000000000000000000
unlocked (bootloader): no
iswarrantyvoid (bootloader): no
mot_sst (bootloader): 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key
(bootloader) imei: 990005080969778
Meid (bootloader):
(bootloader) date: 17/10/2014
(bootloader) Ref: XT1096
iccid (bootloader): 89148000001390964129
cust_md5 (bootloader):
(bootloader) max-sparse-size: 268435456
moment (bootloader): "Sun Aug 16 06:58:56 UTC 2015."
ro.build.fingerprint [0 (bootloader)]: motorola/victara_verizon / victara:5
ro.build.fingerprint [1 (bootloader)]:.1/LPE23.32-25-5/13:user/release-k
ro.build.fingerprint [2 (bootloader)]: eys
ro.build.version.full [0 (bootloader)]: Blur_Version.23.16.5.victara_veri
ro.build.version.full [1 (bootloader)]: zon.verizon.en.US
ro.build.version.QCOM [0 (bootloader)]: AU_LINUX_ANDROID_LNX. LA.3.5.1_RB1
ro.build.version.QCOM [1 (bootloader)]:.04.04.02.048.045
(bootloader) baseband version [0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) baseband version [1]: ZW_CUST
kernel.version [0 (bootloader)]: Linux version 3.4.42 - g19638c4 (hudsoncm @)
kernel.version [1 (bootloader)]: ilclbld33) (gcc version 4.8 (CCG)) #1 S
kernel.version [2 (bootloader)]: MP PREEMPT Mon 17 August at 22:49:57 CDT 2015
(bootloader) sdi.git: git = MBM - NG - V60.16 - 0-g582b967
(bootloader) sbl1.git: git = MBM - NG - V60.16 - 0-gfd10553
(bootloader) rpm.git: git = MBM - NG - V60.16 - 0-gc54d917
(bootloader) tz.git: git = MBM - NG - V60.16 - 0-g04e322b
(bootloader) aboot.git: git = MBM - NG - V60.16 - 0-g496ce05
(bootloader) qe: qe 0/0
ro.carrier (bootloader): asbl
all: listed above
Finish. total time: 0.122 s

Please report to us. Please bear with us 24 to 48 business hours. With you, we will follow.

Kind regards

Liz

Motorola support

Tags: Motorola Phones

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