XULRunner: Version of the platform "is not compatible with 15.0.1 14.0.1." Reinstall/remove program folder succeeds then breaks the next day, why?

By following the instructions in previous proceedings, Firefox Uninstaled retaining the settings of the user.
Deleted folder "C:\Program Files\Mozilla Firefox"
Downloaded the Fresh Version 15.0.1 one succeeds running Firefox.
The day after the Message of XULRunner was back.

If you use ZoneAlarm Extreme Security then disable virtualization and reinstall Firefox.

Other security software may have similar characteristics of virtualization or sandbox to prevent Firefox update files correctly.

See:

Tags: Firefox

Similar Questions

  • Firefox worked, today has not started with the error the version of this file is not compatible with the version of windows you are using.

    Computer is Windows 7 Ultimate 64 bit. Firefox has work fine for over a year on this computer. Nothing has been changed or updated updated except Windows update indicates that it installed updates on August 19. I had computer week before because only out of town, back entrance and began August 18, but Firefox has worked that day. Does not use FF again until today. Today August 22, firefox does not start, shortcut icon changed program not there. Exe in the folder when you click Poster error message says the version of this file is not compatible with the version of Windows, I am running. Exe of Firefox shows created on 20 August. I suspect the update, Windows or FF but lean towards windows, which was spent, who broke things. I noticed that IE 10 updates, updates of .NET framework and the malicious software removal tool have been installed. I tried to restart the computer, has not set. Tried to run as administrator, did not work. I don't want to uninstall FF, at least have to because of all the things I have here, bookmarks, last past passwords, etc..

    Hello

    Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files (not the profile folder, where the bookmarks are stored) and then reinstall Firefox. Please follow these steps:

    Note: You can print these steps or consult them in another browser.

    1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
    2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
    3. Remove the Firefox installation folder, which is located in one of these locations, by default:
      • Windows:

        • C:\Program Files\Mozilla Firefox
        • C:\Program Files (x 86) \Mozilla Firefox
      • Mac: Delete Firefox in the Applications folder.
      • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
    4. Now, go ahead and reinstall Firefox:
      1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
      2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

    Please report back to see if this helped you!

    Thank you.

  • During the installation of Microsoft Flight Simulator 2004, the following error occurs: the version of this file is not compatible with the version of Windows you are using.

    Former title: Microsoft Flight Simulator will not install on Windows 7

    I have Windows 7 Home Premium 64-bit.  I try to install MFS 2004.  The first 3 discs work fine, but when I insert disk 4 to complete the installation, I get the following error message:

    "The version of this file is not compatible with the version of Windows you are using.  Check your computer's system information to see if yo need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

    I have a Dell Studio 1558

    Intel i5 - 520 M

    ATI Mobility Radeon HD 5470 graphics card

    8 GB RAM DDR3

    What can I do?

    Hello

    1. which edition of Windows are you using? Is - this edition is 32-bit or 64-bit?
     
     
    Given that the game is compatible with Windows 7, I suspect that the conflict can be 32-bit or 64-bit architecture.
    The link below shows the compatibility of this game with Windows 7.
     
     
    Method 1.
    We must ensure that the edition of the game must correspond with the operating system.
    If you use 64-bit in this game, you need the 64-bit Windows to install it.
    Method 2.
    If the above information matching I you recommend to start the computer in clean condition and then try to install the game.
    See the article below for instructions on how to start your computer in a clean boot state.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • try to download the audio book gives the error "the version of this file is not compatible with the version of windows your race."

    frustrated, the overdrive software download player!

    I tried everything I can think of to download this audio book. whenever I try, I get a message error that says "the version of this file is not compatible with the version of windows your race. check the system and see if I need a 32 or 64-bit and contact the software publisher. "or something like that. I downloaded the overdrive media console software, but every time that I try to download an audiobook, it gives this message. I tried to change the settings with the "use an older program with this version of windows' software overdrive console in Control Panel with no luck. Anyone have any suggestions. I need help please!

    Hello

    always check the compatibility of vista programs on the link below

    http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

    If a program is compatible with vista you can try right click on the setup.exe, and then selecting run as administrator

    It is not compatible with vista, you can try running it in a previous operating system mode

    This does not work for all programs

    read the information below

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

    ____________________________________________________________

    and read this information MS, too

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-the-program-compatibility-Wizard

  • The version of this file is not compatible with the version of windows you are runing problem.

    IM facing problem installing some software: the error message is below to:

    The version of this file is not compatible with the version of windows that you are running, check your computer's system information to see whether you need a x 86 version or x 64 of this program and then contact the software publisher

    while trying to change the compatibility to windows 7 option does not appear

    Windows 7 will not be included within the compatibility list, because you are already using Windows 7. Your only option is to contact the Publisher of software (the company that built the program) and get a version that works with your computer type (64 bit or 32 bit, whichever one you have).

  • When installing CD collection national geographic Gets the error, "the version of this file is not compatible with the version of Windows that you are using".

    Original title: the version of this file is not compatible with the version of Windows you are using. Check your computer system information to see if you need a X 86 (32-bit) or X 64 (64-bit) version of the program, and then contact the software publisher.

    I have a large CD collection published by National Geographic. The difficulty lies in the installation of the program that displays the pages. Setup of the program ends. ins.  These Photo CD were produced by mindscape. When you try to contact them, they are based in France, and it is impossible to get support for this product. Is it possible to get the installer on the CD to do its job to provide a way to turn the 'pages '?

    Hello malaglinskom,

    In addition to what Azam offered, you may try the following:

    If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

    If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

    Hope this information helps.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • "This version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program.

    Hello

    I seem to be having problems when you try to install a program on my Windows 7 that allows to launch on my Windows XP and Windows Vista. I used the tool to solve compatibility problems and selected these settings in the CONFIGURATION file, but nothing seems to work the error message I get is as follows:

    "This version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program, and then contact the software publisher. »

    Is it possible to set my computer to allow this program to run successfully? Any solution would be greatly useful.

    Hello Rdforbe,

    The problem is a software that was created for Windows 95, 98, and Windows XP has no way to work correctly with an operating system that didn't even exist when the software was written. However, the error message you get normally means that you have a 32-bit software that you are trying to install on a 64-bit system.

    To find out if your computer is running 32-bit Windows or 64-bit, follow these steps:
    System opened by clicking on the button start , by clicking on the Control Panel, click System.
    Under system, you can view the system type. This will describe if you have 32-bit or 64-bit.

    You can also try compatibility mode.

    If the program is not compatible, then you try to install and run the program in compatibility mode.

    Use the following steps:

    (1) right click on the program

    2) click Properties

    3) click on the Compatibility tab

    (4) select run this program in compatibility mode and select Windows Vista or other operating system, the program has been run successfully.

    Check out the link here: make sure to run older programs in this version of Windows

    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

    If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

    If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

    I hope this helps.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Windows Media Player error"the version of this file is not compatible with the version of Windows that you are using"

    Original title: need help with Windows Media Player.

    Whenever I try to start Windows Media Player, in my laptop, I get this message... "the version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

    I use Windows 7 (Ultimate) 64-bit. I tried to download WMP 64 bit, but could not download. I have evven I tried microsoft solve this problem, but in vain.

    Please, someone help me out here, with WMP.

    Thank you, in advance.

    This procedure has helped most users facing this problem.

    1. Reboot your system.
    2. Open cmd.exe as an administrator by selecting Start Programs/Accessories.
    3. Right-click on command prompt and choose Run as administrator.
    4. Type in
      Unregmp2.exe /UpdateWMPVersion
    5. Press ENTER.
  • Error message: "the version of this file is not compatible with the version of Windows that you are using", when you try to run an old ms - based back program in Win-7 Ultimate 64 bit.

    Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs

    I get this message when you try to run an old MS-DOS - based program in Win-7 Ultimate 64-bit.

    "The version of this file is not compatible with the version of Windows you are using. Check your computer system information to see whether you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

    I understand that I am under a 64 bit OS, but is it possible to get this program to run? I was wondering if anyone has tips :)

    Hi Bcopeland,

    Thanks for posting your question in the Microsoft Community.

    Based on the information, you are trying to install and use an old ms - dos program based in Windows-7 Ultimate 64-bit.

    The problem is a software that was created for Windows 95, 98, and Windows XP has no way to work correctly with an operating system that didn't even exist when the software was written. However, the error message you get normally means that you have a 32-bit software that you are trying to install on a 64-bit system.

    You can check the compatibility of the program with Windows 7, in the Compatibility Center.

    Compatibility Center

    If the program is not compatible, then you try to install and run the program in compatibility mode.

    a. click right on the program.

    b. click Properties.

    c. click on the tab compatibility.

    d. Select run this program in compatibility mode and select Windows Vista or whatever to use the system, the program was executed successfully.

    Here is an article that gives you more information on this:

    Make older programs in this version of Windows

    If the problem persists, you can get in touch with the software vendor to see for the latest version of the program to use the same system of 64-bit Windows 7.

    Hope the helps of information.

    If you need assistance in the future to resolve any issues related to Windows, post your query and we will be happy to help you.

  • Can I replace the CC of InDesign, I bought with a CS6 version? My system is not compatible with InDesign CC.

    Can I replace the CC of InDesign, I bought with a CS6 version? My system is not compatible with InDesign CC, I would download InDesign CS6 instead.

    Two options

    Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

    - and the difference in the Cloud application manager 2015 https://forums.adobe.com/thread/1906752

    Buy the serial number Creative Suite 6 version that does not use the cloud

  • Your version of Citrix ICA is not compatible with this version of Windows.

    Original title: Contact Citrix Systems, Inc. for support__Your version of Citrix ICA is not compatible with this version of Windows. ___You are using Windows Vista SP1. __

    I'm trying to access a secure gateway.  I have installed the program but is does not seem compatible with vista.  What can I do?

    Go to http://www.citrix.com/ and download an updated of the Citrix ICA client package.

    "JBernardLaughton" wrote in the new message: * e-mail address is removed from the privacy... *

    I'm trying to access a secure gateway.  I have installed the program but is does not seem compatible with vista.  What can I do?

  • How to return to the previous version? A new is not compatible with my version of OSX.

    I'm running 10.4.11 and had 3.6.something of Firefox. I installed the update of Firefox, assuming that, if it was not compatible with my version of OSX, it wouldn't install. First, huge mistake. I need to go back to my previous version. I have no system resources to upgrade the version of the OS.

    Just choose your language like for example if you want the English of the United States, see

    http://download.CDN.Mozilla.NET/pub/mozilla.org/Firefox/releases/3.6.28/Mac/en-us/Firefox%203.6.28.dmg

    If you meet the requirements of equipment in addition to an Intel processor, you may be able to upgrade to 10.6.x

  • My mac version 10.4.11 is not compatible with the latest version of firefox, so I'll try to find where I can download the previous version 3.6 in English

    Everything was fine until that firefox automatically installed the latest version and it was not compatible with my version of mac. Normally it simply restores the version I was using but this time the old version download disappeared from my office

    Firefox 3.6.24 may be found here:

    http://www.Mozilla.com/en-us/Firefox/all-older.html

    Thank you

    Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

  • cannot update 6.0! XUL runner says: "error: version 6.0 of the platform is not compatible with the version min > = max version 6.0.2 < = 6.0.2.»

    Pulling hair because there is also a request to check if another copy of Firefox can be installed and have so uninstalled and deleted any reference to Mozilla and Firefox several times, and as a result have lost all bookmarks, cookies etc. Having to accept the latter, but still cannot load the latest version. The downloaded exe file will be just not successfully. Any advice would be welcome. [email protected]

    If you use ZoneAlarm Extreme Security then try turning off virtualization.

  • When I click on firefox a message pops up saying "' error: platform version 40.0.3 is not compatible with minVersion > = 38.0.5 maxVersion < = 38.0.5" how to fix it? "

    This is an image of what appears when I click on Firefox

    This usually happens because of a Firefox update failure that left you with a mixture of old and update files in the Firefox program folder.

    Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

    If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

    • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

    Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

    • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
    • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.

    Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

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